Call Centre Trainer - Chennai, India - Alliance Group
Description
Who should apply?
Preferably an MBA with Certifications in Training (preferably from NIS Sparta or other good training institutions).
yrs experience in Tele sales & Tele sales Training/Coaching (5 to 6 yrs experience in training/coaching Telesales teams is mandatory).
- We are looking for a topclass trainer with experience in designing and delivering successful training programs for
Telesales teams in a customerfacing direct sales organization. - Highly Energetic, Analytical and passion for training
- Excellent communication and interpersonal skills.
Roles and Responsibilities:
- Design and Delivery of Training programs for our
Telesales team and follow up of training goals to ensure actual transformation happen. - Able to influence our Team Leaders to train our sales/presales frontline staff and enable them to better execute their duties by sharpening their skills.
- On job training/Induction training at regular intervals.
- Conduct Training need and analysis and prepare training calendar for the entire team.
- Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions
- Trainers must be capable of counselling and coaching and improve performance our sales/presales personnel.
Salary:
₹1,000, ₹1,200,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Yearly bonus
Education:
- Bachelor's (preferred)
Experience:
Telesales Training Or Coaching: 5 years (required)
- total work: 10 years (required)
Speak with the employer
Expected Start Date: 19/07/2024
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