Call Centre Trainer - Chennai, India - Alliance Group

Alliance Group
Alliance Group
Verified Company
Chennai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Who should apply?
Preferably an MBA with Certifications in Training (preferably from NIS Sparta or other good training institutions).

yrs experience in Tele sales & Tele sales Training/Coaching (5 to 6 yrs experience in training/coaching Telesales teams is mandatory).


  • We are looking for a topclass trainer with experience in designing and delivering successful training programs for
    Telesales teams in a customerfacing direct sales organization.
  • Highly Energetic, Analytical and passion for training
  • Excellent communication and interpersonal skills.

Roles and Responsibilities:


  • Design and Delivery of Training programs for our
    Telesales team and follow up of training goals to ensure actual transformation happen.
  • Able to influence our Team Leaders to train our sales/presales frontline staff and enable them to better execute their duties by sharpening their skills.
  • On job training/Induction training at regular intervals.
  • Conduct Training need and analysis and prepare training calendar for the entire team.
  • Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions
  • Trainers must be capable of counselling and coaching and improve performance our sales/presales personnel.

Salary:
₹1,000, ₹1,200,000.00 per year


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Weekend availability

Supplemental pay types:

  • Yearly bonus

Education:


  • Bachelor's (preferred)

Experience:

Telesales Training Or Coaching: 5 years (required)
- total work: 10 years (required)


Speak with the employer
Expected Start Date: 19/07/2024

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