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    System Analyst - Hyderabad, India - State Street

    State Street
    State Street Hyderabad, India

    1 week ago

    State Street background
    OTHER
    Description

    Primary Purpose of Position:

    Managing and supporting all aspects of production Charles River IMS systems for multiple clients as part of Charles River Saas Operations and SaaS strategy.

    • Working closely with clients, provide application administration and support for client production Charles River IMS solutions, including:
      • User administration/privileges
      • Configuration and testing of software changes and operational processes o Interface/integration configuration, testing, and support
      • Assist in resolving escalated problems
      • Migration of changes and problem resolutions to production environments o System availability o Performance troubleshooting
      • Charles River IMS and database software patches o Charles River IMS version upgrades
      • Business Continuity/Disaster Recovery assistance
    • Working with CRD colleagues to smoothly transition new clients to production operation.
    • Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.
    • Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.
    • Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.

    Requirements and Qualifications:

    • A BS degree in a technical discipline such as Computer Science, Engineering, Mathematics or a BA in Finance or Business with an IT concentration.
    • A minimum of 5+years of progressively responsible experience.
    • Experience in managing and supporting mission critical production software applications is required.
    • Experience with SQL, MS SQL Server preferred.
    • Experience in DevOps (or related) technologies is preferred.
    • Proven ability to work in a mission-critical operations and production support environment.
    • Experience or familiarity with servers and networks is preferred.
    • Proven ability to partner with various internal departments to deliver superior customer service.
    • Break down moderately complex processes into simple and reliable components.
    • Experience with automation using scripting languages such as Python/ Perl and PowerShell.
    • Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.
    • Database software or IT technical experience.
    • Charles River IMS or securities trading software experience is preferred.
    • A background in portfolio management and trading system applications is preferred.
    • Any experience with the following is preferred: databases, server operating systems, servers, networks, job scheduling software, system monitoring software, clusters/high availability systems, Disaster Recovery/Business Continuity, FIX. § Strong written and verbal communication skills.
    • Ability to manage multiple, simultaneous priorities.
    • Proven organizational skills with attention to detail.
    • Ability to achieve results without close supervision.
    • Self-motivated with the ability to operate independently and also has the strong desire to work as a member of a team.
    • Demonstrated practical, hands-on, "can-do" approach, and the ability to work efficiently and creatively. § Strong analytical and problem-solving skills.
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