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    Virtual Relationship Banking - Hyderabad, India - Call For Jobs

    Call For Jobs
    Call For Jobs Hyderabad, India

    3 days ago

    Default job background
    Full time
    Description

    Company: Banking Client of Call For Jobs

    Designation: Virtual Relationship Banking

    Office Location: Shapoorji Towers, Hyderabad.

    Educational: Bachelor's Degree

    Work experience: 06 months to 3 years

    Annual Salary Experience Wise:

    < 1 year = Rs. 2,10,000/- to Rs. 2,16,000/-

    1 year to < 2 years = Rs. 2,16,000/- to Rs. 2,24,000/-

    2 years to < 3 years = Rs. 2,24,000/- to Rs. 2,36,000/-

    > 3 years = Rs. 2,36,000/- to Rs. 2,55,000/-

    Contact:

    /

    Job Role:

    Customer Engagement

    Achievement of portfolio parameters

    Sales

    Interaction Quality

    Audit and Service Quality

    MIS Reporting

    Primary Responsibilities

    To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience

    Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer

    To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.

    Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.

    So that the RM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services thereby ensuring that the RM also achieves the key performance parameters set

    Required Skills:

    Basic Banking Knowledge & Communication Skills

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