Quality Teamleader - Mumbai, Maharashtra, India - Foundever

Foundever
Foundever
Verified Company
Mumbai, Maharashtra, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Quality Team Leader - MUM -Banking Voice Process

**JD: Quality

  • Team Leader**5 Days working profile
work from office profile

  • People Management skills
  • Client Management skills
  • Process Management skills
  • Coaching and Training skills
  • Feedback and Performance Management skills
Various audits, NPS, TNI, TNA ,Dasboards, Call Calibrations, Observations ,

Handling Team of QA

Client Management

Process Insights, Call Calibration, Insights, Data Analysis, Publishing Reports
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