Jobs
>
Mumbai

    Manager KYC - Mumbai, India - Raise Financial Services

    Raise Financial Services
    Raise Financial Services Mumbai, India

    5 days ago

    Default job background
    Accounting / Finance
    Description

    Role Summary:

    Raise is built on this core philosophy - we will bring exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by launching an Investment & Trading platform – Dhan ) in November 2021.

    As a Manager of KYC team, you will be responsible for delivering a fast-on boarding experience to customers of Dhan, at the same time adhering to all regulations at all times. While we build a technology driven product for our traders & investors - you are the one who is ensuring they get onboarded quickly and experience this first hand. Try to avoid any escalations, but if they happen then manage it with empathy and caring attitude to resolve them.

    You will lead the KYC team members, ensuring business continuity through all channels and processes at all times when it comes to onboarding of users. You will also stay updated with all changing dynamics for this role - be it regulatory, compliance, product or technology. You will closely work with your team in KYC & Onboarding, Customer Support, Product, Growth and Engineering teams to build that great onboarding experience for our users.

    You will display empathy with customers in all conversations, ensure you hear them well, and share with them the appropriate resolution (to the point) and if not now, get back to them at the earliest. You need to strongly support and deliver the vision of Raise by ensuring awesome customer experience, and your role is critical for us to deliver that promise.

    Expected Responsibilities:

    • You would assist in the development, implementation, and periodic performance of key controls.
    • You should be able to adhere to all regulations from RBI / SEBI / IRDAI in this process.
    • You would be required to share onboarding metrics with relevant stakeholders, forecasting volumes and implementing plan of action
    • Mentor and closely work with the KYC team to develop target operating model, covering Ti people, process and technology.
    • To develop the on-going KYC training plan and enhance staff knowledge of business and product
    • To manage KYC-related KPIs (key performance indicators) for the segment/group to ensure consistency in quality and timeliness of completion
    • You will have to manage KYC Operations project book of work, including strategic program roll out, major and minor system enhancements
    • You need to ensure the highest standard of quality is adhered within team and at the same time drive process efficiency.
    • To diligently work towards developing consistent process and practices
    • You need to create efficiencies through on-going utilization of low-cost centers for data management

    Expected Skills:

    • 7-12 years experience in financial services with knowledge of KYC & Onboarding processes, preferably from broking companies / investment business with minimum 5 yrs experience in handling KYC for a Stock Broker
    • Handling large teams is a must appx 20+ team
    • Knowledge of local KYC regulations - RBI and SEBI KYC regulations and also of the global policies pertaining to adoptions at product level.
    • Good stakeholder management skills & worked on a consumer facing role.
    • Understanding of end-to-end KYC remediation/periodic review and client on-boarding process.

    Location: Mumbai (Borivali East)

    Candidates from Mumbai (Western Suburbs) would be preferred.

    *This is an on-site opportunity and not a hybrid / remote role.

    Please share your resume on

    Our People & Culture

    People and culture are the most important aspects of our business.

    We are looking for team members just like us, in simple words - good people to work with and demonstrate following personality traits:

    ● Be super obsessed about ensuring customer satisfaction.

    (We are here because of our customers, and will be here only if we serve our customers)

    ● Respect your work, your team, your co-workers and our customers.

    (The only way to get respect is to give it first)

    ● Speed is all that matters. Ship right and ship faster.

    (You either help the team move ahead fast, or you slow it down. We prefer the first.)

    ● Humility & politeness over arrogance & over-confidence

    (If you are the smartest one in the room, bring up others to speed. We are here to serve our customers, not to prove a point.)

    ● Quality over quantity.

    (It is fine if you pick up a few things to do, but do them exceedingly well.)

    ● Make your hands dirty irrespective of who you are.

    (Our CEO & COO respond to customers every day. Our CTO codes every day. This is us.)

    ● Talent and Competency over Credentials

    (Skills are more important than Credentials, we learned it all the hard way with life & experiences.)

    ● Entrepreneurial, ownership driven and disciplined.

    (We trust you to help us gain and retain the trust of our customers and our stakeholders)

    ● Less words, more action.

    (Believe in something? show it by doing things. Not just by talking about it)

    ● Flat hierarchy with open culture & conversations.

    (You are among all of us, and we all are with you)

    ● Passionate about the business you are a part of.

    (Do it because you are passionate about it, not because it's your job.)

    ● Raise is an equal opportunity employer.

    (We celebrate diversity and inclusion.)

    About Raise Financial Services

    At Raise, we are building technology-led consumer products & infrastructure services to serve Indians with Financial Services across financing, insurance, investing, payments and wealth.

    We are building for the financially aware & financially literate users, largely focussing on the top 25 Mn+ tax paying residents in metros, urban cities & towns in india. Raise will offer consumer products & services that cater to these users, and will offer the same technology & infrastructure to partners in the startup ecosystem willing to take the experience to everyone in India.

    Our focus is on 3 core aspects - build great products, deliver awesome experiences and provide exceptional customer services to our users.

    Raise Financial Services is founded by Pravin Jadhav (ex-Founder, Managing Director & CEO of Paytm Money), Jay Prakash Gupta and Alok Pandey. We are backed by Founders & CEOs of leading technology startups like CRED, Flipkart, PhonePe, Pine Labs, Dream11, Zomato, Swiggy, Udaan, Freshworks, Freecharge, Jupiter, Shaadi, RazorPay and others. The company is also backed by institutional investors like Mirae Asset, Beenext, 3One4 Capital, Rocketship VC, Blume Ventures and others.

    Connect with us: /

  • Kotak Securities

    Deputy Manager/Manager – KYC Operations

    1 week ago

    Kotak Securities Mumbai, India

    OB ROLE: · •Client on-boarding, due diligence and other KYC / PMLA documentation in co-ordination with Compliance team & Business. · •Ensure all new client relationships have undergone the appropriate client identification screening (KYC) prior to opening a new account. All exist ...

  • Citi

    Kyc Checker

    1 week ago

    Citi Mumbai, India

    The CCB KYC BSU is an AML/KYC support and control function within the ISG O&T group responsible for the due diligence and approval of the KYC Record and associated documentation in partnership with Relationship Management and Compliance. · **Job Background/context**:Citi AML/KYC ...

  • Citi

    Ccb Emea Kyc Client Executive

    2 days ago

    Citi Mumbai, India

    **Job Purpose / Background**: · Citi Commercial Banking (CCB) EMEA KYC Operations team manages KYC due diligence process across onboarding, renewal, remediations, etc. The unit is tasked with conducting Onboarding clients, performing due diligence on existing customers per AML ri ...

  • Citi

    Ccb Apac Kyc Client Executive

    1 week ago

    Citi Mumbai, India

    **Job Purpose / Background**: · Citi Commercial Banking (CCB) APAC KYC Operations team manages KYC due diligence process across onboarding, renewal, remediations, etc. The unit is tasked with conducting Onboarding clients, performing due diligence on existing customers per AML ri ...

  • Citi

    Ccb Kyc Maker

    3 days ago

    Citi Mumbai, India

    The CCB KYC BSU is an AML/KYC support and control function within the ISG O&T group responsible for the due diligence and approval of the KYC Record and associated documentation in partnership with Relationship Management and Compliance. · The BSU owns the end to end KYC process ...

  • Citi

    Ccb Kyc Maker

    4 days ago

    Citi Mumbai, Maharashtra, India

    The KYC Operations Analyst 1 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop ...

  • Citi

    Icg Kyc Post Execution Quality Reviewer

    5 days ago

    Citi Mumbai, India

    **Job Purpose**: · The Post Execution Quality Reviewer (PEQR) will be part of the ICG KYC Post Execution Quality Review Team unit. The unit is tasked with conducting quality control reviews across Corporate and Investment Bank, Direct Custody & clearing and Investor services clie ...

  • Citi

    C10-officer

    1 week ago

    Citi Mumbai, Maharashtra, India

    The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop ...

  • Triangle Global

    Corporate Kyc

    1 week ago

    Triangle Global Mumbai, India

    Skillset and gating criteria ? Commerce graduate or postgraduate ? Good communication and presentation skills with decent excel skills. ? 10+ years of experience in Corporate KYC (End to end). ? Should have managed team size of 40-45 people in the past for at least 3-4 years. ? S ...

  • Axis Bank

    Compliance:bucg - Retail Liabilities Team

    3 days ago

    Axis Bank Mumbai, India

    AML KYC · - Updating Bank's KYC/AML Policy Annually or as and when there are major changes in Regulatory Guidelines. · - Ensure updating and reviewing existing policies and procedures as per set KYC guidelines. · - Handling of Compliance/KYC related queries and approvals. · - Dis ...

  • Citi

    Ccb Kyc Maker

    1 week ago

    Citi Mumbai, India

    **Key Responsibilities**: · - Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline · - Proactively interact with relationship management teams and compliance to update system with information until final approval o ...

  • Deutsche Bank

    Icm/ Tffi Kyc Nca/npe

    4 days ago

    Deutsche Bank Mumbai, India

    **Job Title - **Client KYC Officer Associate (m/w/d) · **Location - **Mumbai, India · **Role Description** · Our global suite of cash management services offers a wide range of solutions to meet clients' specific requirements thereby providing them with the time and means to conc ...

  • JPMorgan Chase Bank, N.A.

    Cib Operations

    1 week ago

    JPMorgan Chase Bank, N.A. Mumbai, India

    **CIB Operations - WKO Middle Office - Corporate & Investment Bank - Associate** · **Description** · **About J.P. Morgan Chase & Co.** · JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City. JPMorg ...

  • JPMorgan Chase Bank, N.A.

    Military Vets

    1 day ago

    JPMorgan Chase Bank, N.A. Mumbai, India

    **What we offer** · The breadth of opportunities and amount of support make our post-military program unique. We hire veterans of all backgrounds, ranks and experiences for roles across the firm, including finance, operations, technology, analytics, project/scrum manager, informa ...

  • Citi

    Ccb Kyc Maker

    3 days ago

    Citi Mumbai, India

    The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop ...

  • Citi

    Icg Kyc Post Execution Quality Reviewer

    1 week ago

    Citi Mumbai, India

    The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop ...

  • V-Konnect Associates

    Mlro vk22932

    1 week ago

    V-Konnect Associates Mumbai, India

    Reference Code: · - VK22932 · - Job Title: · **MLRO** · - Category: · - Job Description: · - Monitoring transaction pattern of the customer with respect to AML to identify outliers triggering suspicious transactions. · - Anchoring Enhance Due Diligence (EDD) and logical closures ...

  • TMI Group IN

    Video Kyc Techno Functional Ba

    1 week ago

    TMI Group IN Mumbai, India

    **Job Information**: · - Salary · - **₹ **- No. of Openings · - **1 opening**- Required Skills: · - **video kyc,UI/UX,BRD preparation**- Job Experience: · - **3 - 4 years**- Job Qualifications · - **Bachelor's Degree** · Client is an Indian banking and financial services company ...

  • BNP Paribas

    Associate L1/sr. Associate

    1 week ago

    BNP Paribas Mumbai, India

    ASSOCIATE L1/SR. ASSOCIATE - APAC (JOB NUMBER: CLI001727) · **About BNP Paribas Group**: · BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost employees. The Group ranks highly in its three core areas of activity: ...

  • BNP Paribas

    Associate L1/sr. Associate

    1 week ago

    BNP Paribas Mumbai, India

    About BNP Paribas Group: · BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose ret ...