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Thailand Tour Operations Expert - Chennai, India - Tickyourtour Pvt Ltd
Description
Job Title: Thailand Tour Operations Expert
Responsibilities:
Vendor Management, identifying and establishing relationships with trustable vendors in Thailand, including hotels, transportation providers, tour guides, and activity operators.
Negotiating favorable terms and agreements with vendors to ensure high-quality services at competitive rates.
Monitoring vendor performance and addressing any issues or concerns that may arise during tours.
Enquiry Handling, responding promptly and professionally to inquiries from potential customers regarding Thailand tours.
Providing detailed information about tour itineraries, pricing, inclusions, and other relevant details to interested clients.
Customizing tour packages based on client's preferences and budgetary requirements
Tour Organization, planning, and organizing fixed departure tours to Thailand, including itinerary design, scheduling, and logistical arrangements.
Coordinating with vendors to ensure seamless execution of tour plans, including accommodation bookings, transportation arrangements, and activity reservations.
Addressing any last-minute changes or emergencies that may arise during tours to ensure customer satisfaction.
Customer guidance, serving as the primary point of contact and guide for customers throughout their entire trip to Thailand.
Providing personalized assistance and support to customers, including facilitating check-ins, coordinating sightseeing activities, and offering recommendations for dining and shopping.
Resolving any issues or concerns raised by customers in a timely and effective manner to ensure a positive travel experience.
Desired Skills:
Bachelor's degree in tourism, hospitality management, or a related field.
Strong knowledge of Thailand's tourist attractions, culture, and travel logistics.
Excellent communication and interpersonal skills, with the ability to interact effectively with customers and vendors.
Proven organizational and multitasking abilities, with a keen attention to detail.
Willingness to travel occasionally for tour inspections and vendor meetings.
Location:
Nungambakkam, Chennai.
Type of Employment:
This role will be based in Chennai and will involve handling all aspects as a Tour operations expert for our Thailand tours.
Experience:
Minimum of 3 to 5 years of experience in tour operations, preferably with a focus on Thailand tours.
Compensation:
Competitive salary commensurate with experience.
Performance-based incentives and bonuses.
Opportunities for career advancement and professional development.
Health insurance coverage and other employee benefits.
Languages:
Fluent in English and proficiency in the Thai language would be an advantage.
Desired Skills and Experience:
Dynamic and experienced individual to join our team as a Thailand Tour Operations Expert. will involve handling all aspects of tour operations for our Thailand tours.