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    Technology Specialist - Bengaluru, India - Cognizant

    Cognizant
    Cognizant Bengaluru, India

    3 weeks ago

    Cognizant background
    Full time
    Description

    Delivery Manager

    Qualification :

    B Sc, B Com, Relevant Diploma Degrees (CSC, Electronics), BE

    Responsibility :

    Business / Customer
  • • Understand and articulate complex problems related to the specific technology.
  • • Provide business development support by assisting in RFP/ RFI response drafting, presentations, collateral creation and formulating recommendations Support presales and create marketing collateral such case studies and capability deck.
  • • Capture and present project's capabilities to prospective clients in a way that highlights the unique selling proposition of Cognizant solutions.
  • • Interface with community network to retain technology competitiveness.
  • • Work with the client team to address escalations.
  • • Implement change requests and engineering tasks.
  • • Lead the technical discussions in customer governance calls.
  • • Interact with the user / customer / first level management.
  • Project / Process.
  • • Handle specific technologies within projects.
  • • Contribute to HLD, LLD, Implementation and test plans.
  • • Participate in technical audits.
  • • Identify opportunities for automation, standardization and stabilization of environment.
  • • Understand technical requirement and translate into design.
  • • Lead TIP initiatives and coordinate with CoE for the implementation of the same.
  • • Prepare/update/review run books/SOP/knowledge articles on specific technology areas.
  • • Plan Prepare and execute change process and change implementation and standardize the change process.


    • • Contribution to reducing COD by performing the following     :

  • • Left shift,.
  • • Identifying and driving the CSI and automation initiatives.
  • • Prepare templates, checklist and guidelines on Due diligence, Transitions and KT.
  • People / Team.
  • • Enabling the L1/L2 team members to enhance their skill sets.
  • • Deliver technology training through Academy and/or within project group for technologies/ tools.
  • • Participate in recruitment and act as a buddy to new hires.
  • • Proactively support team building and on boarding efforts via mentoring contributions.
  • • Contribute to knowledge management activities by creating case studies, technical artifacts, and reference architectures related to your technical domain.

    • Must Have Skills

  • IT Service Management

    • Employee Status : Full Time Employee

    Shift : Day Job

    Travel : No

    Job Posting : May

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