Sr. Associate - Kolkata, India - Cognizant Technology Solutions

Cognizant Technology Solutions Kolkata, India

6 days ago

OTHER

Description

Technical Lead

Qualification:

Bachelor's in engineering or equivalent

Responsibility:

Project Planning & Setup:

Understand and contribute to resource plan.
Identify appropriate processes based on project landscape.
Identify gaps and advise on improvements if required.
Share inputs in creation of project plan.
Contribute to hardware/software requirement plan.
Understand the test strategy, evaluate the design and identify gaps in the test plans, if any.

Requirement Gathering and Analysis:

Analyze functional/non functional requirements and seek clarifications for better understanding of requirements.
Define timeline estimates based on the requirements, complexity and inhouse capability.
Communicate estimates to supervisor for review.
Provide inputs on technical feasibility of requirements.
Identify gaps in requirements.
Share additional requirements identified with supervisor.

Design:

Guide team in preparation of technical specification document and review the same.
Break down the base lines requirements into business and functional requirements.
Prepare high level and low level design and share with supervisor for approval.
Identify tools and technologies to be used in the project as well as reusable objects that could be customized for the project.
Share the design document with the functional team post supervisor review.

Coding:

Guide team in coding as per design.
Follow coding standards and best practices to check code quality.
Share developed code with supervisor for review.
Rework on the code based on inputs if required.
Perform complex integration.
Guide the developers in identifying, preparing and conducting unit test cases and fixing defects based on results.
Consolidate the test results and share with supervisor.
Provide periodic status update to supervisor and highlight / recommend any changes in design based on challenges faced.
Anticipate unreported defects and raise the same to supervisor.
Conduct technical troubleshooting.
Conduct reviews for codes created by team.

Testing:

Coordinate with QA team during the testing phase.
Address queries raised by QA within defined timelines.
Conduct functional / non functional testing if required.
Investigate critical defects and establish need for fixing.
Fix complex defects identified during functional / non functional testing.
Understand the defect impact / criticality and handle accordingly.
Raise issues to leads/QA.
Report defect status as per project standard process within agreed timelines.
Review defect fixes done by team guide them.
Fix defects identified during UAT within agreed timelines.
Share revised code with supervisor for review.
Assist team lead and project manager on estimates around defect fixes.

Deployment & Closure:

Conduct allocated transition tasks as per agreed timelines.
Address queries / provide assistance in fixing issues during warranty period.
Provide prompt response during production support.
Fix defects as and when required.
Review defect fixes.
Maintain deployment tracker.
Perform sanity check post deployment to ensure smooth production.
Share activity status with supervisor and highlight concerns if any.

Service Support & Maintenance:

Participate in scoping meetings and identify transition requirements for new projects.
Reconfirm requirements with relevant stakeholders.
Freeze SME calendar.
Provide transition activities.
Regularly track progress of transitions through weekly dashboards.
Attend user calls, and capture required information and incident details for logging.
Post information gathering, identify whether the incoming request is a service request or an incident.
Determine urgency and impact of the situation.
Assign appropriate priority to the incident.
Assign the incident to the right stakeholder for a workaround/fix.
Conduct analysis on various incidents that occur frequently Categorize recurring incidents as problems/known errors.
Provide support to resolve these errors.
Initiate change management process.

Knowledge Management:

Create specific artifacts for tasks allocated by supervisor.
Share artifact with supervisor for review.
Upload article in the knowledge management repository.
Seek inputs from knowledge repository to resolve problems.
Apply best practices/ learning during development activities.

People Management:

Provide support in creation of training courses and supporting artifacts on the training server such as demo, presentation.
Conduct training with the help of academy and mentoring with respect to domain.
Mentor new joiners in EAS function on an ongoing basis.
Provide support to various project managers in identification of training needs of their subordinates.
Provide inputs during goal setting and performance appraisal.

Must Have Skills

PEGA BPM Process Modeling
Develop Product labeling

Good To Have Skills

Business Rule Devlpmnt in Pega
Pega UI Development

Associate

1 day ago

Wipro Limited Kolkata, West Bengal, India

Kolkata, India · - DOP · **Job Description**: · **Role Purpose** · - The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs._ · **Do** · - **Support process by ...
Associate

1 day ago

Cognizant Technology Solutions Kolkata, India

**Technical Lead** · **Qualification**: · BE/ B Tech / Product certifications especially for Cloud products · ** Responsibility**: · Design · - â-a Guide team in preparation of technical specification document and review the same. · - â-a Break down the base lines requirements in ...
Associate

1 day ago

Wipro Limited Kolkata, West Bengal, India

Kolkata, India · - DOP · **Job Description**: · **Role Purpose** · - The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs._ · **Do** · - **Support process by ...
Sales Associate

20 hours ago

Auto mechanics Kolkata, India

BDA/BDE - Job Description · Company Name: *GBH Auto Mechanics Services LLP Job Description · We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. · The sales associate will utilize their skills to ge ...
Process Associate

1 day ago

Sun Knowledge Pvt Ltd Kolkata, West Bengal, India

**Process Associate - US Voice Process** · **Company Name** - Sun Knowledge Inc. · **About Company** - We are into healthcare medical billing. · No SALES/MARKETING involved. · **Interview Reference Code - HR KAYENAT** · ** Whatsapp** · **Roles and Responsibilities**: · This is a ...
Process Associate

20 hours ago

Career Comfort Kolkata, West Bengal, India

Process Associate · MNC in KOLKATA is Looking for YOU for Night Shift Job · - Excellent English Communication Skills required · - Work from Office Job · - International Inbound Voice Calling (US Medical Process) · - Fixed Sat & Sun (Weekend) off · - Both fresher & experienced can ...
Admin Associate

1 day ago

Pratyarth Services (opc) Private Limited Kolkata, India

Assisting clients in finding their way around the office. · Preparing meeting and training rooms. · Performing ad-hoc administrative duties · Associate's or bachelor's degree in a related field · Good time management skills. · Experience with administrative and clerical procedure ...
Retail Associate

20 hours ago

OLX Kolkata, India

**WELCOME TO OLX** · **At OLX, we shape the future of trade to unlock the hidden value in everything.** · We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more, all via our network of trading platforms. Our 10,000 colleagues help to ...
Process Associate

1 day ago

Jobeefie pvt Ltd Kolkata, West Bengal, India

Role : Associate · Experience Profile · - Fresher or Experience · - Strong aptitude for learning system software and product specific information · - Strong analytical skills · - Good English Comprehension skills · - Ability to multitask with Keyboard shortcut skills · - Having g ...
Delivery Associate

20 hours ago

Zodiac Express Kolkata, West Bengal, India

**Responsibilities**: · - Safely and efficiently deliver packages to customers within assigned routes. · - Ensure timely and accurate delivery of goods. · - Adhere to all traffic and safety regulations. · - Maintain a neat and organized delivery vehicle. · - Provide excellent cus ...
Sales Associate

20 hours ago

Infiflex Technologies Pvt Ltd Kolkata, India

**Overview**: · - We are looking for an experienced and dynamic professional, who can deliver measurable success, is highly motivated, proactive, team player and has excellent communication skills. You need to work with the Cloud Sales team to develop and deliver a healthy lead g ...
Legal Associate

20 hours ago

JAY JAGANNATH LEGAL CONSULTANCY Kolkata, India

ENGLISH MEDIUM 10+2/GRADUATION WITH ANY STREAM WITH COMPUTER KNOWLEDGE ON WORD, EXCEL, POWERPOINT TO HANDLE LEGAL DRAFTING AND ASSIST OUR CLIENT WITH LEGAL SUGGESTIONS. · **Salary**: Up to ₹10,000.00 per month · **Benefits**: · - Paid sick time · Schedule: · - Day shift · Supplem ...
Sales Associate

1 day ago

Reliance Retail Kolkata, West Bengal, India

**Posted Date** · - 12 Feb, 2024**Business** · - Electronics My Jio Stores**Family** · - My JIO Store**Functional Business Area** · - Site Operations**Location** · - Kolkata**Responsibilities**: · "- To achieve the revenue and margin targets as assigned by Store Leader - To incre ...
Associate Iii

1 day ago

UST Kolkata, India

Role Proficiency: · Independently interprets data and analyses results using statistical techniques · Outcomes: · - Independently Mine and acquire data from primary and secondary sources and reorganize the data in a format that can be easily read by either a machine or a person; ...
Process Associate

1 day ago

Wipro Limited Kolkata, West Bengal, India

Kolkata, India · - DOP · **Job Description**: · - Good communication skills, mathematical ability, good analytical skills, typing speed of min 30 wpm with 90% accuracy · The Responsibilities which will be played by the role- Ensure accurate resolution of transactions and process ...
Recruitment Associate

1 day ago

JR Technologies Web Pvt Ltd Kolkata, India

Key Responsibilities · - End-to-End Recruitment. · - Preparing job descriptions. · - Posting jobs on various Job Portals. · - Coordinating with Team Leaders for a better understanding of openings. · - Data maintaining. · Eligibility Criteria · - Must have good communication skill ...
Associate - Projects

20 hours ago

Cognizant Technology Solutions Kolkata, India

**Application Lead** · **Qualification**: · B Sc,BE,MCA · ** Responsibility**: · Stakeholder Management · - Communication with Business users related to resolving queries obtain clarifications and providing updates. · - Setup Business bridge calls to update status of Critical inc ...
Associate Dentist

20 hours ago

Avp hr solutions Pvt Ltd Kolkata, India

Hi, · We are looking Dentist. (Fresher BDS can also apply) · Location: · - Mumbai,Chennai, Kolkata, Pune, Hyderabad · Salary Upto 25k+Incentives. · Academic Qualification: Bachelor of Dental Surgery · Description: · You will start your journey as an individual contributor (Scanni ...
Associate - Projects

20 hours ago

Cognizant Technology Solutions Kolkata, India

**Team Lead** · **Qualification**: · Bachelor's in Science/ Commerce/Engineering or equivalent · ** Responsibility**: · **Business/Customer**: · - Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs. · - Adherence to cu ...
Sales Associate

20 hours ago

Reliance Retail Kolkata, India

**Posted Date** · - 29 Aug, 2023**Business** · - Electronics My Jio Stores**Family** · - My JIO Store**Functional Business Area** · - Site Operations**Location** · - Kolkata**Responsibilities**: · "- To achieve the revenue and margin targets as assigned by Store Leader - To incre ...