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    Customer Care Executive - Hyderabad, India - 101 Acres Real Estate & Infra Developers Pvt. Ltd.

    101 Acres Real Estate & Infra Developers Pvt. Ltd.
    101 Acres Real Estate & Infra Developers Pvt. Ltd. Hyderabad, India

    1 week ago

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    Job Title: Customer Care Executive

    Company Name: 101 Acres Real Estate & Infra Developers Pvt. Ltd.

    Location: LB Nagar, Hyderabad

    Salary: ₹15,000 - ₹40,000 per month + Incentives

    Employment Type: Full Time

    Job Description:

    Are you a customer-focused individual with excellent communication skills? Join the dynamic team at 101 Acres Real Estate & Infra Developers Pvt. Ltd. as a Customer Care Executive. As a Customer Care Executive, you will be the key point of contact for our clients, providing exceptional customer support and ensuring their satisfaction.

    Responsibilities:

    Handle inbound and outbound calls to address customer queries and requests.

    Provide information about our real estate and infra development services.

    Assist customers in resolving issues and complaints promptly and professionally.

    Maintain accurate customer records and update the database.

    Collaborate with the sales team to identify and convert potential leads.

    Deliver outstanding customer service and build strong customer relationships.

    Requirements:

    0-6 months of experience in Customer Support or Telecalling is preferred.

    12th Pass and above educational qualification.

    Proficiency in Telugu language is essential for effective communication with clients.

    Excellent verbal and written communication skills.

    Strong problem-solving and interpersonal abilities.

    Customer-centric approach and a positive attitude.

    FAQs:

    Q: What is the job location for the Customer Care Executive position?

    A: The job location is LB Nagar, Hyderabad, providing you with a convenient work location.

    Q: What is the salary range for this role?

    A: The salary for the Customer Care Executive position ranges from ₹15,000 to ₹40,000 per month, along with attractive incentives.

    Q: Is prior experience required for this role?

    A: While prior experience of 0-6 months in Customer Support or Telecalling is preferred, we also welcome fresh candidates with exceptional communication skills to apply.

    Q: Is this a full-time position?

    A: Yes, this is a full-time position with a standard 6-day working week, on a day shift.

    Q: Are there any specific educational qualifications required?

    A: Candidates who have completed 12th Pass and above are eligible to apply for the Customer Care Executive position.

    Q: Is this position open to all genders?

    A: Yes, this position is open to all genders. We believe in promoting diversity and inclusivity in our workforce.

    Q: What are the job highlights for this position?

    A: The Customer Care Executive position falls under the industry type of B2B Sales, and proficiency in Telugu language is essential.

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