Jobs
>
Hyderabad

    Associate Director - Hyderabad, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Hyderabad, India

    1 week ago

    Default job background
    OTHER
    Description

    General Procurement Services Lead Job Description

    Location: India

    Position Summary


    The General Procurement Services Lead is a critical role within Cognizant's Global Procurement organization. The position is responsible to devise the strategic direction of the Global Procurement Services functions in line with management's goals, as well as provide supervision and guidance to our operating services team leads. Such strategic direction and guidance must also align with our Global Procurement Services Team Mission Statement: "To provide best-in-class and frictionless procurement transactional support, through efficient business processes and automation, for our general Associate base and our Global Commodity Sourcing Teams to enable them to meet business sourcing and procurement needs and meet their mission, which is to create P&L capacity for Cognizant and deliver a 10X ROI." General Procurement Services is a subset of our Global Procurement Services team. In scope services include Global Contract Management, including contract review and drafting, Global Supplier Life Cycle Management, Third Party Risk Assessment support, Low Value Buying, Purchase Request to Purchase Order Conversion, and Catalog Management. These functions process billions of dollars per year in spend. Global Procurement Services consists of the General Procurement Services functions plus our Global Procurement Services Helpdesk, our Procurement Services Operations Excellence Group, and our Mergers and Acquisitions Procurement team.

    Essential Duties and Responsibilities

    Strategic responsibilities:

    Conceives transformation and automation initiatives across People, Process and Technology with the goal of increasing Procurement Services efficiency and effectiveness in coordination with Risk Stakeholders, Procurement Leadership, and the Operations Excellence Team, and with reference to best practices

    Designs Governance, Escalation, and Communication framework to ensure Customer satisfaction, Voice of Customer, and Stakeholder experience delight in consultation with the Assistant Vice President, Procurement Services

    Designs controls to enable the General Procurement Services team to adhere and execute according to Procurement policies and Standard Operating Procedures

    Develops and rolls out new service offerings as identified through best practice research and the anticipation of leadership needs

    Determines KPI's that best measure success within Procurement Services; monitor for continuous improvement

    Designs career pathing for the General Procurement Services teams and mentors team members, including team leadership succession planning

    · Process-related responsibilities:

    • Forecasting resourcing needs and meeting budget targets for teams in the General Procurement Services organization.
    • Escalation handling
    • Provide white-glove service necessary to expedite VIP transaction handling
    • Promote a culture of internal customer-centricity
    • Provide real-time assistance to service leads with problem solving and transactional issues, who over a team of approximately 45 Procurement Services analysts
    • Provide guidance to operating teams to operationalize transformation and automation initiatives
    • Reviews and reassigns staffing periodically on a tactical basis to coverage of priority services and special projects
    • Provides operational and transformational updates to ELT (VP, SVP level) and PLT members on a regular basis and / or as needed
    • Holds Procurement Services teams accountable for meeting KPI's
    • Works with cross-functional leadership (D+) to develop and agree to SLA's for the various processes listed above for the Procurement Services Team and other process participants, such as Risk Stakeholder teams. Provide support to Risk Stakeholders to maintain SLA's and TAT.
    • Develop and nurture business-partner relationships with General Procurement Services' key stakeholder leaders, such as our Risk Stakeholders, Legal, Accounts Payable, and select operational Business Units to ensure their teams have a seamless end-to-end Procure to Pay experience.
    • Develop action plans based upon responses to customer satisfaction surveys, when available.

    Qualifications

    · Thought Leadership: Familiar with best practices in Procurement Services and ability to devise strategies accordingly. Visibility throughout the entire Procurement Organization. Recognized throughout the organization as the Procurement process SME for services within scope

    · Leadership: Ability to make decisions quickly, act with integrity and a calm demeanor, possess a good understanding of management practices and techniques, and be outcome oriented.

    · Problem solving: Ability to find solutions to difficult or complex issues.

    · Communication: Excellent communication skills and relating with team members, customers, peers, and management of all levels.

    · Analytical skills: Be numerically astute with strong demonstrated problem solving abilities and possess a keen attention to detail and accuracy

    · Talent management: Track record of building and managing effective teams, Track record in designing career paths for team roles and mentoring teams

    · IT proficiency: Proficiency in Microsoft Office and Ariba

    Experience

    · Bachelor's degree in business administration or a related field required. Masters Degree preferred.

    · 5-10 years of shared services leadership experience in a global company

    · 15-25 years of procurement or purchasing experience along with significant interaction with suppliers

    · In-depth knowledge of purchasing, negotiation, commercial understanding, and cost breakdown

    · Chartered Institute of Procurement and Supply (CIPS) or similar qualification is desirable

  • Tezo

    Associate Director/Director

    3 days ago

    Tezo Hyderabad, India

    Tezo is a new generation Digital & AI solutions provider, with a history of creating remarkable outcomes for our customers. We bring exceptional experiences using cutting-edge analytics, data proficiency, technology, and digital excellence. · Responsibilities: · Understand Tezo ...

  • Live Connections

    Associate Director

    2 days ago

    Live Connections Hyderabad, India

    Hi All, · Hiring on Associate Director - Full Time/Permanent – Hyderabad Location · Interested Applicants please share resumes to · Client: Confidential · Mandatory Skills: Work Force Management, volumes management, and / or forecast, 2 + years' experience in healthcare environm ...

  • InfoEdge

    Associate Director

    3 days ago

    InfoEdge Hyderabad, India

    Associate Director - Media Relations with one of the leading B Schools in India · Designing and implementing the PR strategy for ISB to cultivate our relationships with media, engage and expand our audiences, and drive brand awareness. · Promoting and maintaining a positive imag ...

  • 2coms

    Associate Director

    2 days ago

    2coms Hyderabad, India

    About Client · Our Client provides innovative and transformative customer care and customer experience solutions to the world's leading brands. There are more than 35,000 people who are part of the client family in 42 locations in North America, Asia, Europe and the Caribbean. · ...

  • 2coms

    Associate Director

    6 hours ago

    2coms Hyderabad, India

    Job Description · About Client · Our Client provides innovative and transformative customer care and customer experience solutions to the world's leading brands. There are more than 35,000 people who are part of the client family in 42 locations in North America, Asia, Europe and ...

  • EY

    Associate Director

    3 days ago

    EY Hyderabad, India

    The opportunity · : Associate Director-CHS-Markets-CBS - MKT - BD & CE Leadership - Hyderabad · CHS : · CHS consists of Consumer Products and Healthcare sectors. · Consumer products largely entail, Retail and Agri business. Companies in this sector meet the demands of consumers ...

  • TechnoGen, Inc.

    Associate Director

    1 day ago

    TechnoGen, Inc. Hyderabad, India

    You will be leading the SAP Platform Services team and responsible for the quality and timely delivery of SAP projects in the new Platform/Product Operating Model. You will bring engineering rigor and efficiency while overseeing the day-to-day business operations, you will focus ...

  • Talent500

    Associate Director

    3 days ago

    Talent500 Hyderabad, India

    Requirements: · More than 15 years of experience in managing end-to-end recruitment in a · Fast-paced, predominantly technology hiring environment. · Experience working in a start-up ecosystem is highly desirable and will be a key · differentiator. · Exposure to hiring for skills ...

  • PepsiCo

    Associate Director

    6 hours ago

    PepsiCo Hyderabad, India Full time

    Overview This role sits within GBS and business partnering the Pepsi Lipton Joint Venture between PepsiCo and Unilever. As a company in its own right, the joint venture has its own board of directors. Whilst in constant contact with its parent companies, it runs as a separate en ...

  • Bristol Myers Squibb

    Associate Director

    1 day ago

    Bristol Myers Squibb Hyderabad, India Full time

    Working with Us · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production li ...

  • Aragen Bioscience

    Associate Director

    6 hours ago

    Aragen Bioscience Hyderabad, India

    Responsibilities– · Engage and grow client base: · oStrengthenclient relations through effective communication · oAnticipateand proactively address client issues · oResponsiblefor collaboration growth and retention · oEnsureincreased customer satisfaction scores · Efficiently m ...

  • IndiGo

    Associate Director

    10 hours ago

    IndiGo Hyderabad, India Full time

    Job Description: · Lead cross departmental functions and work in collaboration with operational departments (Crew Control, Crew Scheduling, Training, and Catering, Base Recruitment etc.) to provide input on issues such as flight delays, roster needs, technical issues, crew promot ...

  • The Walt Disney Company (India)

    Associate Director

    1 day ago

    The Walt Disney Company (India) Hyderabad, India Permanent

    Résumé du poste: · Context: · This role will oversee and manage the programming strategy and content selection for the Star Maa Music and Non-Fiction content. It involves curating a diverse and engaging lineup of content and special programming catering to our audience. Additio ...

  • Bristol Myers Squibb

    Associate Director

    3 days ago

    Bristol Myers Squibb Hyderabad, India Full time

    Working with Us · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production li ...

  • iimjobs

    Associate Director

    1 week ago

    iimjobs Hyderabad, India Full time

    Responsibilities: · - Ability to provide Consulting, Advisory, Assessment, and Implementation services to customers in Data Science. · - Experience in engaging on Presales and Sales activities for Data Science Practice with a focus on Estimation, Quality proposal making, and pres ...

  • Turner & Townsend

    Associate Director

    1 day ago

    Turner & Townsend Hyderabad, India Full time

    Company Description · We are a global professional services organization that provides consulting and delivery services to large global clients. · With our experience of major capital projects all over the world we're experts at managing the many moving parts involved in complex ...

  • PepsiCo

    Associate Director

    6 hours ago

    PepsiCo Hyderabad, India Full time

    Overview This position is key to developing and driving the global design and strategic plan for GBS Media Solutions. This role supports the GBS Media Portfolio Lead to · Define and prioritize the functional processes and capabilities to be transitioned/built and subsequently d ...

  • Turner & Townsend

    Associate Director

    1 day ago

    Turner & Townsend Hyderabad, India Full time

    Company Description · We are a global professional services organization that provides consulting and delivery services to large global clients. · With our experience of major capital projects all over the world we're experts at managing the many moving parts involved in complex ...

  • Eruvaka Technologies

    Associate Director of Finance

    3 days ago

    Eruvaka Technologies Hyderabad, India

    Purpose of the Job: · The Associate Director - Finance is accountable for managing an effective and efficient operation of the financial reporting and accounting function. · He/she is responsible for the overall financial administration of the entity, including the ledger managem ...

  • Indian School of Business

    Associate Director Finance

    3 days ago

    Indian School of Business Hyderabad, India

    Job Purpose · Handling of Statutory compliances, both direct and indirect taxes, Banking, Secretarial Compliances, Trust Accounts and Associate Companies -Compliance and Accounts etc., · JobOutline · At ISB, Finance plays a key role in controlling and managing the financials of ...