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    Service engineer—India - Mumbai, India - Snibe

    Snibe
    Snibe Mumbai, India

    2 weeks ago

    Default job background
    Full time Engineering / Architecture
    Description
    Job Title: Regional Sales Support Specialist at Snibe

    Responsibilities:
    - Collaborate with regional sales teams and local distributors to enhance end-user satisfaction.
    - Provide regional technical support both online and on-site to ensure the proper functioning of the Maglumi system and enhance satisfaction among distributors and end-users.
    - Drive the promotion of reagent parameters and optimize reagent consumption per analyzer.
    - Gather installation information for Maglumi systems, develop relationships, and provide support to reference customers.
    - Conduct service training for local engineers, build relationships with engineers from various distributors, and mentor them to enhance their technical skills.
    - Manage reagent and spare parts allocation to regional distributors, handle timely returns of spare parts, and address any complaints effectively.
    - Undertake any other tasks as required by Snibe.

    Requirements:
    - At least 2 years of experience in the IVD field with a strong technical background and the ability to work autonomously and thrive under pressure.
    - Proficient in English as a working language.

    Location: Multiple locations including Jaipur, Bikaner, Jodhpur, Kota, Mumbai, Pune, Nagpur, and Chennai.


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