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    Service Desk Engineer - Noida, India - Coforge

    Coforge
    Coforge Noida, India

    Found in: Appcast Linkedin IN C2 - 19 minutes ago

    coforge background
    Technology / Internet
    Description

    Location: Greater Noida

    Exp: 3 - 6 yrs

    *Immediate Joiner Preferred*

    Job Description

    • Excellent Communication skills.
    • Handle inbound/outbound calls.
    • Provide Level 1/2 support to the client.
    • Identify issues and escalate issues when necessary.
    • Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat
    • Escalate user issues to appropriate resources when necessary.
    • Perform software, hardware, and basic network troubleshooting.
    • Clearly document user issues and troubleshooting steps.
    • Maintain technical documentation.

    Interested candidates can send their resumes at for immediate consideration along with below details:

    Exp-

    Notice Period-

    CTC-

    ECTC-

    Current Location-

    Open for Greater Noida-


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