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Customer Success Manager-l3
4 days ago
Quest Business Solution Bengaluru, Karnataka, India**Mission**: To grow the Enterprise Sales Business for the organization by adding new enterprise customer and growing the solution portfolio in customer accounts. · **Mission**:The purpose of the role is to work in individual capacity and collaborate with the product team and sol ...
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Customer Success Manager
6 days ago
Motorola Solutions Bengaluru, IndiaJob Description · Customer Success Manager position within Unified Communications Tier 3 department is a cross-functional, high-visibility role that works closely with Customers, Offer Managers, Sales, Delivery/SI, CMSO, and development teams to ensure that all the PTT Issues are ...
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Customer Success Manager
4 days ago
ColorTokens Inc. Bengaluru, IndiaTitle: Customer Success Manager · Role Description · Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You're passionate about engaging your customers and expanding their use cases. You have impeccable relati ...
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Customer Success Manager
1 week ago
Graphy Inc. Bengaluru, IndiaJob Overview: · We are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring th ...
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Customer Success Manager
4 days ago
HeadSpin Bengaluru, IndiaWho We Are · HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 90+ locations, the HeadSpin Platform ena ...
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Customer Success Manager
3 days ago
AppViewX Bengaluru, IndiaCustomer Success Manager · Experience: 8+ years · Location: Bangalore/Chennai/Coimbatore · Who we are and What we do? · AppViewX is trusted by the world's leading global organizations to reduce risk, ensure compliance, and increase visibility through machine identity manageme ...
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Customer Success Manager
6 days ago
Hatica Bengaluru, IndiaAbout Hatica · Hatica is a venture-backed fast growing SaaS startup focussed on building an engineering analytics platform to help development teams drive productivity, alignment and well-being. It was founded in 2020 by a strong team from Georgia Tech, IIT, and Uber. We operate ...
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Customer Success Manager
7 hours ago
Graphy Inc. Bengaluru, IndiaJob Overview: · We are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring th ...
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Digit Success Manager
1 week ago
eGov Foundation Bengaluru, IndiaAbout the role · As a part of the Global Service Delivery Unit (GSDU), this role is responsible for leading the team that works closely with our partners / end users across the globe to implement DIGIT based solutions. As the leader, the individual will ensure that the DIGIT plat ...
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Customer Success Manager
7 hours ago
Net2Source Inc. Bengaluru, IndiaOur Customer Success Managers are responsible for developing strong client and talent relationships, creating expansion within the account. The Customer Success Manager oversees assigned hiring assignments in order to ensure that work is completed to the clients' satisfaction and ...
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Customer Success Manager
1 day ago
ZapCom Group Inc Bengaluru, IndiaCustomer Engagement Manager · Exp: 4+ Years · Location: Bangalore · Work Mode: Work from Office · Work at least 2 days a week from Client Office · About Zapcom · Zapcom Group Inc. is looking for Customer Success Partners who will help craft the company's customer success strateg ...
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Customer Success Manager
1 week ago
HackerEarth Bengaluru, IndiaHackerEarth is an AI-powered developer assessment software that helps companies to accurately measure a · developer's skills through online coding tests. It takes a skill-based approach to assessment, allowing companies to automatically generate standardized tests based on variou ...
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Customer Success Manager
1 week ago
BiteSpeed Bengaluru, IndiaAbout BiteSpeed: · - Hey there We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace- conversational commerce- as the future of selling online. · - Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to- drive 20%+ revenue doing everyt ...
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Customer Success Manager
2 days ago
DataWeave Bengaluru, India"We kindly ask that applicants for this role have a mandatory requirement for proficiency in Spanish language communication." · JOB DESCRIPTION · DataWeave provides Digital Shelf Analytics and Dynamic Pricing solutions to Digital Commerce businesses that enable them to grow their ...
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Digit Success Manager
1 week ago
eGovernment Foundation Bengaluru, IndiaAbout the role: · - As a part of the Global Service Delivery Unit (GSDU), this role is responsible for leading the team that works closely with our partners / end users across the globe to implement DIGIT based solutions. · - As the leader, the individual will ensure that the DIG ...
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Customer Success Manager
6 days ago
Pepper Content Bengaluru, IndiaPepper Content ) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have appl ...
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Customer Success Manager
1 week ago
tyfonecom Bengaluru, IndiaAbout the company: · Tyfone, a global leader in the SaaS Digital Banking and Digital Payments sector, is redefining how the world engages with digital finance. Our solutions, nFinia and payFinia, empower individuals, businesses, and families to transact and interact with financia ...
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Manager. Customer Success
6 days ago
Forcepoint Bengaluru, India Full timeWho is Forcepoint? · Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are ...
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Manager - Customer Success
1 week ago
Razorpay Bengaluru, IndiaThe Role: · In this role, you'll leverage your expertise to champion the customer and agent voice in process development & enhancement, product enhancement. You'll become a customer and agent journey expert, translating their needs into actionable strategies that elevate the ove ...
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Customer Success Manager
1 week ago
tyfonecom Bengaluru, IndiaAboutthecompany: · Tyfonea global leader in the SaaS Digital Banking and Digital Paymentssector is redefining how the world engages with digital finance.Our solutions nFinia and payFinia empower individuals businessesand families to transact and interact with financial technology ...
Customer Success Manager - Bengaluru, India - Hatica
Description
About
HaticaHatica is a venture-backed fast growing SaaS startup focussed on building an engineering analytics platform to help development teams drive productivity, alignment and well-being.
Job Description
Experience years
We are looking for a technically savvy customer success manager to help our customers get maximum value of Hatica.
Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn.
You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.
What You'll DoDrive retention and growth among our customers by understanding their business needs and helping them succeedEnable successful roll-out of Hatica to customer employees, including sharing and developing relevant creative assets, brainstorming ideas, and attending launches virtuallyMaintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagementIdentify opportunities for customers to act as Hatica advocates (e.g. testimonials, case studies)Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunitiesMarshall resources across the Hatica org as needed to support customers needsRepresent the voice of the customer to inform our sales process and product roadmapWhat We're Looking For4+ years in a Customer Success, Relationship Management, Account Management, or similar roleCandidates with a Computer-related degree or work experience as a software engineer in the past are strongly preferred due to the nature of our product and customer personaExperience working with large enterprise customersExceptional communication skills, highly organized, collaborative and detail orientedBenefitsWork with the best and brightest on a global cutting-edge SaaS productPerformance oriented culture built on fairness and inclusivityCompetitive CompensationFlexible work hours