Senior Project Engineer - Mumbai, India - NTT

Description

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Your career here is about believing in yourself, and taking on great opportunities and new challenges.It's about growing your skills and expertise in your current role and preparing yourself for the future. That's why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

1.1.5 EXPERIENCE

• Minimum 6 years of progressive, relevant experience and proven capability to work in a complex network environment
1.1.6 EDUCATION

• Bachelor in Engineering - Computers/Electronics/Communication or related field

• Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience
1.1.3 RESPONSIBILITIES

• Responsible for managing network refreshes which includes network components like routers, switches, wireless, DNS/DHCP, IDFs, Structure cabling (Fiber & Copper) etc.

• Responsible for greenfield deployment of network across large campuses, warehouses which include routers, switches and wireless component

• Responsible for transitioning customer from the existing environment to NTT Global networks environment

• Responsible for on-boarding customers with LAN switches, Wireless LAN controller to NTT Global network environment.

• Interface between Customer and Internal Functions/ Departments

• Act as the Customer's Single Point of Contact

• Ensure customer's requirements are well articulated and satisfied

• Work towards achieving maximum customer satisfaction

• Track milestones against interval dates and notification

• Tracking Provisioning of Circuit/Security orders

• Tracking Customer Engineering implementation

• Equipment procurement and shipment (Hardware shipment and logistics)

• Coordinate install (Provisioning and coordination)

• Billing Start Date & customer notification
Other Tasks

• Major milestones documented in Siebel Notes

• Escalate all major jeopardy to Client Support to project manager

• Ensure full hand over into support is achieved successfully prior to full customer acceptance.

• Effective change management control within projects.

• Provide timely and accurate reporting as specified.

• Proactively manage and resolve project issues, risks and conflicts.

• Ensure that all projects are delivered within scope, time.

• Attend Weekly Project Review meetings.

• Any additional task given to the incumbent from time-to-time based on business needs

What you'll be doing

1.1. Senior Project Engineer
1.1.1 JOB DESCRIPTION
Job Title Senior Project Engineer

Department LASG Operations

Location Mumbai

Reporting Technical Manager

Job Type Full Time

Shift Rotational Shift

1.1.2 PRE REQUISITES

• Have managed mid-level / complex IT/Networks/Security related projects

• Have good understanding of network products like Cisco/Aruba/HP/Arista/Juniper routers, switches, wireless, Basic understanding of firewall and Security concepts.

• Should have good understanding and handons on DC technologies like switch stacking, Virtual switch stacks, Nexus platforms, VPc, Cisco ACI architecture, leaf and Spine etc.

• Have good understanding of IP services like DNS and DHCP. Work experience on Infoblox preferred.

• Have managed multiple project deliveries / multi-site / multi -geography projects

• Have experience with network and wireless transitions, migration, upgrade for mid to large size customers which should include network and wireless major scope.

• Experience on doing wireless survey (predictive, Passive, Active) would be considered as an added advantage.

• Experience on routing protocols like BGP, EIGRP, OSPF, QOS would also be considered as an added advantage.

• Have interacted with global customers, including APAC, Europe and US and understands foreign culture.

• Have experience in a weak-matrixed organization where the ability to establish relationships with separate functional department resources will be key to project success.

• Have a flare of taking notes, be a good listener

• Have good project tracking skills.

• Have a yearning for learning new technologies and skill set

• Ready to work in different time zone as per customer projects and requirement.
1.1.3 RESPONSIBILITIESRESPONSIBILITIES

• Responsible for managing network refreshes which includes network components like routers, switches, wireless, DNS/DHCP, IDFs, Structure cabling (Fiber & Copper) etc.

• Responsible for greenfield deployment of network across large campuses, warehouses which include routers, switches and wireless component

• Responsible for transitioning customer from the existing environment to NTT Global networks environment

• Responsible for on-boarding customers with LAN switches, Wireless LAN controller to NTT Global network environment.

• Interface between Customer and Internal Functions/ Departments

• Act as the Customer's Single Point of Contact

• Ensure customer's requirements are well articulated and satisfied

• Work towards achieving maximum customer satisfaction

• Track milestones against interval dates and notification

• Tracking Provisioning of Circuit/Security orders

• Tracking Customer Engineering implementation

• Equipment procurement and shipment (Hardware shipment and logistics)

• Coordinate install (Provisioning and coordination)

• Billing Start Date & customer notification
Other Tasks

• Major milestones documented in Siebel Notes

• Escalate all major jeopardy to Client Support to project manager

• Ensure full hand over into support is achieved successfully prior to full customer acceptance.

• Effective change management control within projects.

• Provide timely and accurate reporting as specified.

• Proactively manage and resolve project issues, risks and conflicts.

• Ensure that all projects are delivered within scope, time.

• Attend Weekly Project Review meetings.

• Any additional task given to the incumbent from time-to-time based on business needs
1.1.4 TRAINING AND CERTIFICATION TRAINING AND CERTIFICATION

• Cisco, Aruba, Arista, Juniper would be advantage.
1.1.5 EXPERIENCEEXPERIENCE

• Minimum 6 years of progressive, relevant experience and proven capability to work in a complex network environment
1.1.6 EDUCATIONEDUCATION

• Bachelor in Engineering - Computers/Electronics/Communication or related field

• Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience
1.1.7 TECHNICAL AND OTHER SKILLSTECHNICAL AND OTHER SKILLS

• MS Office proficiency

• Aptitude and desire to learn advanced IP network services

• Implementation Process proficiency

What would make you a good fit for this role?

Why Join NTT Global Networks

NTT Global Networks, a business division of NTT Ltd., is a leader in software-defined managed network services for global enterprises focused on providing end-to-end connectivity and unmatched customer support. Our global expertise and network reach include the world's largest SaaS and Cloud providers. We are a partner of choice for enterprises that require an optimized and purpose-built network solution that empowers their digital transformation efforts, achieving true business outcomes.

We offer the full lifecycle of design, delivery, and ongoing management, with an extensive services suite including:

• Managed SD-WAN helps enterprises optimize their global networks in terms of performance and cost.

• Managed SD-LAN helps enterprises remove the burden of day-to-day management and allows the IT team to focus on the business.

• Managed Secured Gateway and Cloud-based Network Services helps enterprises secure their Internet and Web traffic without investing in technology or infrastructure.

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

• Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
• Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
• Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
• Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
• Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.