- Demand support to Global Business Process and Operational Divisions Teams and partners in charge of data center administration (database administration, upgrades, performance) for Solution issues escalated to the Global Support team.
- Ensure that tickets are properly responded to, fixed, tested and followsup those until they are properly closed according to process defined.
- Support provided is functional (analysis, feedback, recommendation) content of releases on his/her area and recommend best organization as far as testing is concerned.
- With regional / local support teams and testing factory to ensure that release validation process is done properly
- With Global Data Excellence and Business Process Leaders organization regarding problem solving and enhancement.
- Review and validate Core bugs & enhancements specification.
- Contribute to testing and validation and functional knowledge on WM & HUM.
- Application Support and working on SLA, CHR Delivery process to meet customer requirements and Any SAP Project Implementation activities.
- 8 to 10 years of experience as a consultant with complex and multiple projects (both complete Core template design / build / validation, rollout and support) in the area of SAP Warehouse Management (WM) with HUM (Handling Unit Management) and SAP MM modules.
- High level of expertise on SAP WM and MM modules.
- Operational business experience.
- Very good knowledge of SAP functional (processes, available functionalities) and technical background (customizing, environment, transport orders), different stages of projects (run, deployments, testing) as well as project management skills (planning followup, team work, multiple teams interaction).
- Good understanding of SAP enterprise Structure and interface concept and management.
- S4 knowledge is added advantage.
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Makonis Software Solutions - Bangalore, India - Makonis software Solutions Private Limited
Description
Roles & Responsibilities :
Technology Skills :