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    Makonis Software Solutions - Bangalore, India - Makonis software Solutions Private Limited

    Makonis software Solutions Private Limited
    Makonis software Solutions Private Limited Bangalore, India

    6 days ago

    Default job background
    Technology / Internet
    Description

    The Role:

    The Salesforce and Business Systems Manager will play a key role in optimizing and aligning our systems and tools across revenue-generating functions.

    This position will partner closely with Sales, Marketing, Customer Delight and Finance, providing key insights into tool performance, implementation, integration, optimization and provisioning.


    Roles & Responsibilities :

    • Monitor and maintain GTM SaaS applications as an integrated system.
    • Manage daily tasks, vendor management, gather stakeholder feedback & implement best practices Conduct audits on existing systems and recommend, schedule and perform software improvements, upgrades, patches, and reconfigurations.
    • Provide ongoing administrative support for SaaS applications, ensuring compliance with policy and security guidelines.
    • Perform change management for system changes.
    • Maintain comprehensive documentation for applications, processes, and procedures.
    • Stay current with latest product releases, features, updates to maximize tool utility.
    • Continuously evaluate current SaaS portfolio to reduce redundancy and further streamline and consolidate workflows.
    • Assess, recommend and implement new SaaS applications and new features within existing applications.
    • Partner with internal business functions (Marketing, Sales, Finance, HR) and IT for continuous improvement and systems efficiency.

    Required Skills:

    • Overall work experience of 1012 years.

    Must have:

    • Certified Salesforce administrator with hands on experience with other bestinclass platforms and tools (Outreach, Hubspot, ZenDesk, Apollo, etc).
    )
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