Associate - Web Publishing - Chennai, India - Freshworks

Freshworks

Verified Company

Chennai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Company Description

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees.

We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user.

More than 50,000 companies - from startups to public companies - around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers.

The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times, #16 ranking on the Forbes' Cloud 100 list and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020.

Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity.

We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Job Description:

Responsibilities:

Page authoring and content publishing for Freshworks web properties
Work directly within the CMS and other content systems to add, edit, remove pages and content to and from the website
Partner with digital designers and developers to execute innovative new content and page concepts within the CMS
Ensure all pages meet standards for brand guidelines, web standards, accessibility, SEO, and other digital best practices
Develop project schedules and project plans to set short and longterm project goals and deliverables
Data entry and cleanup for content migration and rebranding projects
Optimize imagery, video and other media for web performance through tools or through serverside systems
Partner with developers to Integrate content from APIs and thirdparty tools with pages authored in the CMS
Work with the WebOps team to log and track website bugs
Perform QA testing through manual audits and software

Additional Information

Requirements:

0 to 4 years experience in roles focused on building pages and performing site maintenance on large CMSdriven websites
Specific experience working in complex content management systems (CMS) like Drupal, WordPress, Contentful, Adobe Experience Manager, etc.
Experience working with multilanguage and international web properties, specifically translation workflows and connectors
Moderate experience with SEO best practices and standards
Moderate experience on web fundamentals impacting usability and performance
Strong expertise with contentlevel ADA standards for web accessibility
Basic experience with HTML, CSS, Javascript
Proven ability to work on multiple tasks simultaneously while successfully meeting established goals and deadlines.

Experience optimizing and processing images and media from design tools like Figma, Sketch, Adobe Creative Cloud, etc.

Quick learner, selfstarter, selfdirected, and independent thinker
Strong written and verbal communication

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity.