- Participate in presales interactions with customers when showcasing solution etc.
- Participate in solution response teams to ensure technical feasibility.
- Provide support to the Product Consultant by creating case studies, solution etc under guidance, when required.
- Provide support to the product consultant, through analyzing customer requirements and provide recommendations through interactions with the customer.
- Coordinate with onsite team / clients for requirements gathering / functional clarifications.
- Identify valueadds (eg enhance existing features) which can address repeated issues during implementation.
- Create estimates for project planning.
- Participate in deployment activities like reviewing all deliverables as per the delivery checklist and mock testing all deliverables.
- Participate in periodic internal review meetings.
- Prepare status reports and share the same with the Product Consultant for review.
- Create impact analysis for change requests/ maintenance issues in own area of work and seek review from Product Consultant.
- Interface with quality reviewers and auditors for the projects.
- Submit necessary artifacts, data etc as requested by the DAG.
- Monitor design, development and testing to ensure alignment with requirements traceability matrix.
- Create high level design.
- Guide the product specialist in translating the high level design into detailed design.
- Review to ensure that the design is comprehensive and addresses all requirements.
- Code for complex components.
- Review code created by the developers based on requirements.
- Participate in peer design reviews.
- Drive the review meetings with the customers on the design with support from the Product Specialist.
- Conduct root cause analysis of defects / process issues.
- Identify/design reusable components and solution enablers.
- Create product based KT document, for the customer.
- Create unit test cases and perform unit testing including complex components.
- Review unit test cases as created by Product Specialist and Product Analyst.
- Assist the testing team by reviewing test strategy document, when required.
- Provide UAT and implementation support.
- Drive clarifications / defect resolution to ensure timely deployment.
- Contribute ideas / areas requiring improvements based on project implementation, team feedback etc.
- Identify best practices related to the project/product & document the same.
- Prepare guidelines and checklists for the team.
- Create and deliver training on products/modules.
- Mentor team from a technical/functional perspective to ensure delivery of the module.
- Contribute towards updating knowledge assets.
- Conduct knowledge transfer sessions for new joiners in the project team.
- Resolve conflicts within team members.
- Support team building activities.
- Provide administrative support.
- Provide inputs on goal setting and performance appraisal of team.
- Identify skill gaps and training needs required.
- Provide input into the learning and career plans for team members.
- Mentor team.
- Nominate team for awards.
- Conduct training through academy and induction of new team members.
- LIMS
- Labware ELN
- Empower
- Labvantage
- Oracle
-
Associate
2 hours ago
Wipro Limited Kolkata, IndiaOverview: · **Role Purpose** · - The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs._ · **Do** · - ** Support process by managing transactions as per required ...
-
Associate
3 days ago
Wipro Limited Kolkata, West Bengal, IndiaKolkata, India · - DOP · **Job Description**: · **Role Purpose** · - The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs._ · **Do** · - **Support process by ...
-
Associate
23 hours ago
Wipro Limited Kolkata, IndiaOverview: · As a Production Specialist or Agent, you have the complete knowledge of activities, procedures and tools in your own job. You are responsible for meeting individual productivity and quality targets with focus on personal growth and development. · Roles & Responsibilit ...
-
Associate
3 days ago
Wipro Limited Kolkata, West Bengal, IndiaKolkata, India · - DOP · **Job Description**: · **Role Purpose** · - The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs._ · **Do** · - **Support process by ...
-
Associate
2 days ago
AECOM Kolkata, IndiaCompany Description · **At AECOM, we're delivering a better world.** · We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and commu ...
-
Associate
3 days ago
Cognizant Technology Solutions Kolkata, India**Technical Lead** · **Qualification**: · BE/ B Tech / Product certifications especially for Cloud products · ** Responsibility**: · Design · - â-a Guide team in preparation of technical specification document and review the same. · - â-a Break down the base lines requirements in ...
-
Associate
23 hours ago
Wipro Limited Kolkata, IndiaRoles & Responsibilities: · - Carry troubleshooting steps and provide resolution on card transaction Issues, profile maintenance, card settlements, reconciliations, retail telecom issues and POS (Point of Sale) related issues. · - Incident Log and track calls in the designated sy ...
-
Associate Sales
2 hours ago
360 Realtors Kolkata, India**ROLE: All Associate Bands DEPARTMENT: SALES** · **JOB TITLE **Associate/ Sr. Associate - Sales · **REPORTING TO **Consultant to Unit Consultant Bands · **COMPANY PROFILE** · **PURPOSE OF THIS POSITION** · This position will work closely with the Sr. Principal Consultant. As a S ...
-
Process Associate
23 hours ago
Sun Knowledge Pvt Ltd Kolkata, West Bengal, India**Process Associate - US Voice Process** · **Company Name** - Sun Knowledge Inc. · **About Company** - We are into healthcare medical billing. · No SALES/MARKETING involved. · **Interview Reference Code - HR KAYENAT** · ** Whatsapp** · **Roles and Responsibilities**: · This is a ...
-
Process Associate
3 days ago
Sun Knowledge Pvt Ltd Kolkata, West Bengal, India**Process Associate - US Voice Process** · **Company Name** - Sun Knowledge Inc. · **About Company** - We are into healthcare medical billing. · No SALES/MARKETING involved. · **Interview Reference Code - HR KAYENAT** · ** Whatsapp** · **Roles and Responsibilities**: · This is a ...
-
Admin Associate
3 days ago
Pratyarth Services (opc) Private Limited Kolkata, IndiaAssisting clients in finding their way around the office. · Preparing meeting and training rooms. · Performing ad-hoc administrative duties · Associate's or bachelor's degree in a related field · Good time management skills. · Experience with administrative and clerical procedure ...
-
Sales Associate
3 days ago
Auto mechanics Kolkata, IndiaBDA/BDE - Job Description · Company Name: *GBH Auto Mechanics Services LLP Job Description · We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. · The sales associate will utilize their skills to ge ...
-
Digital Associate
2 hours ago
Intrepid Services LLC Kolkata, IndiaJob Description**:Digital Associate** · This is a role to help assist with digital workload, data scraping, information sourcing, rewriting or changing text, and many other tasks. This position will cover nearly anything but you will not be alone. Tasks will be assigned to you da ...
-
Retail Associate
3 days ago
OLX Kolkata, India**WELCOME TO OLX** · **At OLX, we shape the future of trade to unlock the hidden value in everything.** · We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more, all via our network of trading platforms. Our 10,000 colleagues help to ...
-
Process Associate
23 hours ago
Sun Knowledge Pvt Ltd Kolkata, India**Process Associate For US Voice Process | Sun Knowledge Inc.** · We are the leading US Healthcare MNC in India. We are into healthcare medical billing. No SALES/MARKETING involved · **Contact HR KAYENAT ** · Resolving customer queries. · Willing to work in US Shift ( Night Shift ...
-
Process Associate
2 days ago
Wipro Limited Kolkata, West Bengal, IndiaKolkata, India · - DOP · **Job Description**: · **S No.** · **Details** · **Description** · 1JD#2DomainCustomer Service- 3CategoryVoice4Level1A -Associate level5Educational QualificationGraduate / HSC6Experience- Worked in service Industry · - Experience of 6 months and above des ...
-
Process Associate
3 days ago
Jobeefie pvt Ltd Kolkata, West Bengal, IndiaRole : Associate · Experience Profile · - Fresher or Experience · - Strong aptitude for learning system software and product specific information · - Strong analytical skills · - Good English Comprehension skills · - Ability to multitask with Keyboard shortcut skills · - Having g ...
-
Process Associates
23 hours ago
City Art Factory Kolkata, IndiaFluency in English and Hindi · Leads processing and closing sales · Strong convincing ability to handle objections. · **Salary**: From ₹18,000.00 per month · **Benefits**: · - Cell phone reimbursement · - Internet reimbursement · - Paid sick time · - Work from home · Schedule: · ...
-
Process Associate
2 hours ago
Career Comfort Kolkata, West Bengal, IndiaProcess Associate · MNC in KOLKATA is Looking for YOU for Night Shift Job · - Excellent English Communication Skills required · - Work from Office Job · - International Inbound Voice Calling (US Medical Process) · - Fixed Sat & Sun (Weekend) off · - Both fresher & experienced can ...
-
Sales Associate
2 days ago
Metconnect Infotech Pvt Ltd Kolkata, IndiaProfile : Sales Associate · Education: Graduation (any) · Experience : 06 to 1 year · Age : 25 to 30 years · Salary : 25,000 to 27,000 per month · Location : Kolkata · Job type : Tele Sales and field Sales both · **NOTE**: · - Two Wheeler is mandatory · - English communication an ...
Sr. Associate - Kolkata, India - Cognizant Technology Solutions
Description
Product Consultant
Qualification:
Science / Engineering graduateResponsibility:
Pre-sales:
Product Consulting:
Project Management:
Design and Implementation:
Testing:
Innovation:
Capability Building:
Knowledge Management:
People Management:
Must Have Skills
Good To Have Skills