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    Manager - Projects - Chennai, India - Cognizant Technology Solutions

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    Description

    Functional Architect

    Qualification:

    Bachelor's in engineering / Master's in Business Administration / Chartered Accountant / Bachelor's or Master's in Commerce or equivalent industry experience

    Responsibility:

    Business Planning:

    • Bring knowledge and understand trends, business/technology best practices, needs and guide/advise existing engagements/give inputs to planning process across people, process, technology and data solutions/recommendations in a particular functional area (domain/technology/product/ infrastructure).

    Solution Conceptualization:

    • Identify pain areas, opportunities and potential solution offerings by industry/domain with business impact.
    • contribute to new solution development, develop transformation tools and templates, productivity enhancement solutions/product ideation.
    • Lead new solution offerings development by identifying/defining use cases, writing process blueprints and walkthroughs & collaborate with technology partners/support architects for offering development.
    • Define and communicate business/technology solutions in language meaningful to stakeholders in the engagement, such as CBA, ROI, and IRR.

    Project Support/Delivery:

    • Active involvement and ownership of Requirements and Solution Design Phase of delivery engagements, creating the business blueprint, (too heavy.
    • it should be a supporting role) identifying gaps and recommending development/process changes, system configuration design, creation of test scenarios, migration plans.
    • Provide engagement oversight in areas of specialization as and when called upon.
    • Monitor AVM SLAs , address ticket resolution escalations, and drive bestinclass process adaptation.
    • Client Expectation Management Deliver and measure value pre, during, & post delivery engagements.
    • Ensure client satisfaction.
    • Help customers execute organizational change programs.
    • Develop quality deliverables with focus on qualitative and quantitative business case, value props, roadmap, ROI analysis etc.

    Sales Support:

    • Contribute to Account Mining & Penetration efforts with active participation in customer planning process including strategic planning phase vs execution phase.
    • Drive RFP Response & Improving Quality of Response (more business value focused), structures solutions in terms of scoping, effort.
    • Work with SME groups across domains/products to provide a complete end to end solution, including estimates and definition of critical factors, assumptions, and risks.
    • Contribute to transformational and consulting deals vs staff aug.
    • Drive oral presentations to the customers in area of domain/product expertise.

    Client Management/Relationship Management:

    • Proactively develop relationships with functional owners.
    • Navigate client's organization to identify the right sponsors for a given solution.
    • Support alignment with third party vendor in an engagement wherever applicable (don't think this should appear here).
    • Support Expectation Management, Client Satisfaction Management, and Risk Management.
    • Deliver and measure value pre, during, and post engagement and communicate to stakeholders.

    Market Scan & Brand Building (Added Opportunity Identification):

    • Bring working knowledge of customer business domain and/or product within a specific industry vertical/domain.
    • Conduct secondary research on domain/industry specific solutions.
    • Bring an understanding of competitive landscape.
    • Identify key trends and forecasts in the given area of domain/industry.
    • Prepare collateral, publications, technology papers etc for distribution.
    • Work with account teams to develop and deliver new logos.
    • Work on opportunity identification, prioritization and input to the qualification process.
    • Contribute to GTM activities with partners, vendors, industry analysts etc through active mindshare gain Webinars, White papers, speaking events etc.

    Knowledge Management:

    • Contribute TL, Design, PoV, tools, templates, case studies etc artifacts into the knowledge management repository.
    • Ensure all engagement artifacts are stored on knowledge repositories.
    • Conduct quality review of KM artifacts prior to posting.

    People Management:

    • Active participation in recruitment activities identify and hire.
    • Coaching & Mentoring junior talent.
    • Conducting midyear and YEA feedback sessions.
    • Goal and expectation setting for new and existing resources.
    • Motivate through rewards and recognition, organize team events/initiatives.
    • Conduct Engagement Performance Reviews.
    • Demonstrate understanding and skillful handling of people issues.
    • Identify skill gaps and create training courses around domain/product areas.
    • Work with the Academy to plan the training calendar.

    Must Have Skills

    • ABAP Development for SAP HANA
    • Abap Web Services


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