Customer Service Representative - Gautam Budh Nagar, India - Gamemano Pvt .LTD

Gamemano Pvt .LTD
Gamemano Pvt .LTD
Verified Company
Gautam Budh Nagar, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Title:
Customer Service Executive


Job Location:
Noida Sector 62


Job Summary:
Our company is seeking a highly motivated and enthusiastic Customer Service


Job Responsibilities:
2 Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions and alternatives.

3 Keep accurate records of customer interactions and transactions.

4 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

5 Build sustainable relationships and trust with customers through open and interactive communication.

6 Provide feedback on the efficiency of the customer service process and identify areas for improvement.

7 Participate in training sessions to improve knowledge of products and services offered by the company.


Qualifications:
1 Proven customer support experience or experience as a customer service representative.

2 Excellent communication skills, both verbal and written in English.

3 Strong phone contact handling skills and active listening.

4 Ability to multitask, prioritize and manage time effectively.

5 Ability to work well in a team environment.

6 Bachelor's Degree.


If you are passionate about providing exceptional customer service and are looking to join a dynamic team, please submit your resume.


Salary:
₹180, ₹300,000.00 per year


Benefits:


  • Paid sick time
  • Paid time off

Schedule:

  • Night shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Gautam Buddha Nagar,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Work Location:
In person
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