- Implements, runs, governs and controls transition projects / programmes from inception through to completion.
- Manages client relationships and establishes positive relationships and constant communications with all internal stakeholders during a service transition project.
- Plans and facilitates engagement sessions with stakeholders in a service transition project.
- Manages and mitigates service transition risks.
- Manages client and internal escalations as per the standard NTT Ltd escalation processes.
- Reports on transition execution against the contracted planning and identify any major issues.
- Ensures handover for service execution and operational readiness validation has been successful.
- Supports new services through an Early-life-support model as required.
- Ensures that all service transition-planning projects meet objectives and timing. Handover risk register to service operations team.
- Manages virtual teams to deliver the planned outcome for transition and transformation projects.
- Manages thorough validation and testing of services provisioned as part of the transition.
- Proven track record of medium to complex Services Transition Management delivery within an IT environment
- Proven skills in Project and Transition Management
- Excellent ability to communicate and negotiate Excellent presentation and organisation skills
- Highly analytical and data orientated
- Ability to construct plans and schedules within a framework
- Working knowledge of Project Management/ governance methodologies
- Ability to think tactically with an understanding of the operations of a service delivery and operations business.
- Bachelor's degree or equivalent in Information Technology or similar
- Recognised Project Management certification (PMP, PRINCE2)
- Seasoned experience within Service Transitioning / Project management
- Seasoned demonstrated experience in services transitioning
- Seasoned experience in project management within an IT environment
- Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
- Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
-
Transition, Project Management-148028-1
5 days ago
Elfonze Technologies Hyderabad, Telangana, India**Job Information**: · Industry · - IT ServicesCity · - HyderabadState/Province · - TelanganaCountry · - IndiaZip/Postal Code · "Transition Manager, Knowledge Transition, Access and Onboarding : 8-12 Yrs of Transition experience in Applications or Infrastructure. Project Manageme ...
-
Transition Manager
6 days ago
Randstad Offshore Services hyderabad, IndiaRole: Transition Manager · Shift time: 2:00pm - 11pm IST · Location: Hyderabad · Work model: Hybrid · The Transition manager will play an essential role leading the transition and transformation of corporate functions, processes and activities moving to the global capabil ...
-
Transition Manager
6 days ago
Randstad Offshore Services Hyderabad, IndiaRole: Transition ManagerShift time: 2:00pm - 11pm ISTLocation: HyderabadWork model: Hybrid · The Transition manager will play an essential role leading the transition and transformation of corporate functions, processes and activities moving to the global capability center. The h ...
-
Transition Manager
3 weeks ago
Unisys Hyderabad, IndiaNote:This position needs someone who can work in U.S. Eastern time to support clients.This Position can also be a Hybrid/Remote opportunity (Hyderabad/Gurugram/Bengaluru). · Responsibilities:Lead the initiation/discovery and the planning for the transition and onboarding of appli ...
-
Transition Manager
6 days ago
Saaki Argus & Averil Consulting hyderabad, IndiaAbout Client: · The largest independent recordkeeping services partner, third-party administrator, and government and health savings facilitator in the United States. Our client is also one of the savings plan industry's leading providers of outsourced services. They deliver hi ...
-
Senior Transition Manager
6 days ago
Brixio hyderabad, India ContractMission Duration: 12 months, renewable · Mission Context: · This is a project position within CHC Global Business Services (GBS), aimed at leading the transition to the Target Operating Model for the CHC COE Transformation Project. As a Transition Manager, you will oversee en ...
-
Service Transition Manager
1 week ago
NTT DATA hyderabad, IndiaJob Description · NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talen ...
-
Senior Transition Manager
6 days ago
Brixio Hyderabad, IndiaLocation: · Hyderabad, Telangana, IndiaModel: · HybridMission Duration: · 12 monthsStarting Date: · ASAPMission Context:As a Transition Manager, you will manage end-to-end execution of process transitions across geographies, ensuring readiness in terms of people, infrastructure, ...
-
Service Transition Manager
3 weeks ago
NTT Hyderabad, India Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
-
Senior Manager, Transition
2 weeks ago
Ascensus Hyderabad, India Full timeRoles & Responsibility: · Looking for seasoned transition/project manager with strong knowledge of transition methodology and deep expertise in managing, leading, and reporting multiple transitions for financial domain/business lines. · Transforms transitions data into analytic ...
-
Senior Manager, Transition
6 days ago
Ascensus hyderabad, India Full timeRoles & Responsibility: · Looking for seasoned transition/project manager with strong knowledge of transition methodology and deep expertise in managing, leading, and reporting multiple transitions for financial domain/business lines. · Transforms transitions data into analyti ...
-
Senior Transition Manager
6 days ago
Brixio hyderabad, IndiaLocation: Hyderabad, Telangana, India · Model: Hybrid · Mission Duration: 12 months · Starting Date: ASAP · Mission Context: · As a Transition Manager, you will manage end-to-end execution of process transitions across geographies, ensuring readiness in terms of people, in ...
-
GBS Transition Senior Manager
3 weeks ago
WARNERMEDIA Hyderabad, India Full timeEvery great story has a new beginning, and yours starts here. · Welcome to Warner Bros. Discovery... the stuff dreams are made of. · Who We Are... · When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to ...
-
Operations Manager- Maps- Transit Data
3 weeks ago
Wipro Hyderabad, IndiaJob description: · ● Should possess Transit Domain Knowledge for Maps/ GIS at city level · Lead and scale up the Process · Flexibility to work across multiple rotational shifts. · Manage multiple sites- HYD and MNL · Managing initiatives and resources across the project to facili ...
-
Dgm - Transitions
3 weeks ago
Cognizant Technology Solutions Hyderabad, India**NA** · **Qualification**: · Graduate/Post graduate with experience in relevant domain or process and transition/project management · ** Responsibility**: · **Transition Management**: · **PostContract Phase**: · - Gain an indepth understanding of Client requirements, expectation ...
-
ADCI HYD 13 SEZ Hyderabad, IndiaGood communication skills - ability to communicate with internal/external stakeholders clearly and concisely · - Fungible to transition within work types, flexibility to work across shifts (24/7 shifts) and staggered week offs. · - Analyze and detect exceptions. · - Demonstrate f ...
-
Csl Implementation Hyd 138249
2 weeks ago
ADP Pvt Ltd - India Hyderabad, IndiaAssist with the implementation process, working closely with Implementation Project Managers (IPM) and global partners in understanding our client's expectation and current working environment · - Lead the Client&Payroll set up on both ADP Celergo platform (CGC tool) and the loca ...
-
Time, Leave
2 weeks ago
State Street Hyderabad, Telangana, IndiaThe Function · Who we are - We're a team of GHR professionals from a variety of different industries, based in the UK, Poland and India, covering all major time zones that State Street operate in across APAC, EMEA and the Americas. · What we do - We provide end to end time and at ...
-
O365 Admin 4 to 6 Years Bengaluru
1 week ago
Capgemini Hyderabad, IndiaJob Description · - Strong experience on O365 Administration. · - Experience on Microsoft Exchange Platform Exchange and Office365. · - Experience in Exchange on Premise. · - Knowledge on cloud services such as Azure AD. · - Hands on Experience on Proof Point on Demand POD and Pr ...
-
10846 #inside Sales
2 weeks ago
Qualitest Hyderabad, IndiaPosition: Senior Associate - Inside Sales · Experience: 3 years to 5 Years · Location: Hyderabad · **Job Description**: · 3-5 years of work experience in lead generation, cold calling, and response management, with industry knowledge of selling IT services. · Generate a database ...
Service Transition Manager - hyderabad, India - NTT
Description
JOB DESCRIPTIONNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The Service Transition Manager is responsible for the transition of clients with medium to complex services engagements. This focus within this role is on achieving a successfully transitioned service to the agreed timeframe, costs and service outcomes.Working at NTT
Key Roles and Responsibilities:
Knowledge, Skills and Attributes:
Academic Qualifications and Certifications:
Required Experience:
Skills Summary
Data Analysis, IT Service Management (ITIL), IT Service Management (ITSM), Managed Services Delivery, Process Design, Project Management, Project Reporting, Stakeholder Management, Vendor ManagementWhat will make you a good fit for the role?
Workplace type:
Hybrid WorkingEqual Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means: