- Works out action plans/tactics to match requirement
- Identifies parameters to track competition
- Builds resources and databases of information on an ongoing basis by networking
- Creates an index and updates it
- Does process mapping for movement of stocks from receiving bay to floor
- Initiates stock-takes as per the agreed and laid down procedure
- Ensures effective displays with the objective of achieving greater number of stock turns
- Plans for perpetual inventory
- Ensures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniences
- Sets up processes/initiates plans to build for moments of magic, avoid customer complaints & grievances
- Sets up mechanism for recording of verbal complaints / suggestions
- Ensures collation of data on customer complaints / suggestions and circulates it to relevant people
- Ensures in service recovery within agreed time-line (72 hours)
- Ensures customers queries are addressed and complaints / grievances are resolved (I.e. moments of misery are converted into moments of magic)
- Anticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordingly
- Understands the Visual Merchandising plan and customer buying process and translates the VM plan to match local needs and as per stock availability
- Communicates the above to supervisors
- Creates display plan of merchandise for his sections on the basis of underlying principles
- Communicates the display plan and the underlying principles to the supervisors for the purpose of execution
- Analyzes available data, identifies causes and suggests solutions
- Identifies all reports that need to be generated with frequency, schedules and identifies sources of information
- Ensures compliance
- Identifies most pilfered products and common methods of pilferage
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3 days ago
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Project Associate
1 week ago
Divine Waste Management & Services Indore, India**Job Description - Project Associate/ Trainee** · **Primary Responsibility: · - ** · l - Assist in operations and monitoring of project in the state & coordination with · stakeholders. · l - Coordination of records and its management activities with departmental staff to · ensur ...
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Showroom Hostess Receptionist
4 hours ago
Cafyo Pvt Ltd Indore, IndiaResponsibilities: · - Greet customers and visitors in a friendly and professional manner, ensuring they feel welcome and valued. · - Provide information and assistance to customers regarding products, services, and promotions. · - Maintain a clean and organized showroom area, ens ...
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Admin Executive
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Genesis Technologies Indore, IndiaWe are looking for Administrative Executives to perform a variety of administrative and clerical tasks. Duties of the Administrative Executive include providing support to our managers and employees, assisting in daily office needs, and managing our company's general administrati ...
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Finance Executive
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INOX Leisure Limited Indore, IndiaStores: 1. Responsible to have accurate product knowledge with regards to purchase specifications and quality standards. 2. Responsible to understand all receiving and storage procedures and how to complete receiving and store room records. 3. Responsible to enforce control measu ...
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Admin Executive
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SSTPS Indore, IndiaWe are hiring for the Male Admin Executive profile for one of the renowned companies based out of Indore. · **Job Description-** · Handling various administrative and clerical responsibilities such as answering phone calls, taking and conveying messages, making appointments, orde ...
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IT Administrator
3 days ago
Techdome Solutions Private Limited Indore, India**JOB SUMMARY** · We are seeking a results-oriented IT administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our n ...
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Mis & Customer Service Executive
1 day ago
Sigma Group Indore, Madhya Pradesh, India**Head Office -** Indore (Madhya Pradesh) · **Job Location -** Indore · **Salary -** 3 lac to 5 lac CTC LPA · **Immediate Hiring** · **Customer Relationship Management responsibilities** · - Supervising day-to-day operations in the customer service department. · - Responding to c ...
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Data Entry Operator
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Associate - Operations
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Back Office Executive
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Front Office Supervisor
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Department Manager - Indore, India - Shoppers Stop
Description
JOB DESCRIPTION
Role: Department Manager
Reporting To: Unit Head
People Reporting To DM: Customer Care Associates
Qualification: Graduate/MBA/PGDBM
Experience: Min.1 year Managerial experience
Salary: Upto p.a
Key Deliverables
Achievement of Budgeted Plan
Competition mapping
Inventory Management
Customer care/customer service
Customer feedback
Manpower availability
Floor presentation
Arrangement of stock in space allocated as per plan
Analysis and reporting
Shrinkage control