Jobs
>
Indore

    Department Manager - Indore, India - Shoppers Stop

    Default job background
    Retail
    Description

    JOB DESCRIPTION

    Role: Department Manager

    Reporting To: Unit Head

    People Reporting To DM: Customer Care Associates

    Qualification: Graduate/MBA/PGDBM

    Experience: Min.1 year Managerial experience

    Salary: Upto p.a

    Key Deliverables

    Achievement of Budgeted Plan

    • Works out action plans/tactics to match requirement

    Competition mapping

    • Identifies parameters to track competition
    • Builds resources and databases of information on an ongoing basis by networking
    • Creates an index and updates it

    Inventory Management

    • Does process mapping for movement of stocks from receiving bay to floor
    • Initiates stock-takes as per the agreed and laid down procedure
    • Ensures effective displays with the objective of achieving greater number of stock turns
    • Plans for perpetual inventory

    Customer care/customer service

    • Ensures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniences
    • Sets up processes/initiates plans to build for moments of magic, avoid customer complaints & grievances

    Customer feedback

    • Sets up mechanism for recording of verbal complaints / suggestions
    • Ensures collation of data on customer complaints / suggestions and circulates it to relevant people
    • Ensures in service recovery within agreed time-line (72 hours)
    • Ensures customers queries are addressed and complaints / grievances are resolved (I.e. moments of misery are converted into moments of magic)

    Manpower availability

    • Anticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordingly

    Floor presentation

    • Understands the Visual Merchandising plan and customer buying process and translates the VM plan to match local needs and as per stock availability
    • Communicates the above to supervisors

    Arrangement of stock in space allocated as per plan

    • Creates display plan of merchandise for his sections on the basis of underlying principles
    • Communicates the display plan and the underlying principles to the supervisors for the purpose of execution

    Analysis and reporting

    • Analyzes available data, identifies causes and suggests solutions
    • Identifies all reports that need to be generated with frequency, schedules and identifies sources of information
    • Ensures compliance

    Shrinkage control

    • Identifies most pilfered products and common methods of pilferage

  • AFC, Indore

    Fire Officer

    3 days ago


    AFC, Indore Indore, Madhya Pradesh, India

    Conduct checks and remove any fire hazard that is found in the premises · - Test the fire safety systems to ensure that they are in good operating condition and oversee the maintenance of the systems · - Prepare and formulate a fire emergency plan for the Hotel. Organize regular ...

  • Simran food infratech llp

    Receptionist

    3 days ago


    Simran food infratech llp Indore, Madhya Pradesh, India

    Recognizing the manpower needs and taking them to the HR Admin manager for approval · - Creating job descriptions for various roles and advertising them on various platforms · - Managing HR activities like meetings, interviews, and other schedules · - Managing and handling the or ...


  • Rackbank datacenters Pvt. Ltd. Indore, Madhya Pradesh, India

    A person should handle every department management and coordination and alignment of organization. · - Supervise and monitor every department, taking care of fair practices in every department including HR/Technical/Sales/Solution/Cybersecurity/Infrastructure,. · - High on work e ...


  • Ditvi Exports Pvt Ltd. Indore, India

    **No Sales Targets just have to manage customers** · **Incentives Provided** · We are looking for a motivated and experienced customer support manager to lead our customer support department. The customer support manager will be responsible for driving superior customer support t ...

  • Skillgenic

    Office Coordinator

    1 week ago


    Skillgenic Indore, Madhya Pradesh, India

    **Key Responsibilities**: · - **Front Desk Management**: Greet visitors, answer inquiries, and direct them to the appropriate person or department. Maintain a tidy and organized reception area. · - **Office Supplies Management**: Monitor and replenish office supplies, including s ...


  • Digiana Speednet Private Limited Indore, India

    Job Title: · Operations Executive (Digiana Speednet Private Limited) · Job Summary: · We are currently seeking a highly motivated and detail-oriented Operations Executive to join our team. The role will primarily involve managing and overseeing all operational activities within t ...


  • SIGMA Group Indore, Madhya Pradesh, India

    **Head Office -** Indore (Madhya Pradesh) · **Job Location -** Indore · **Salary -** 3 lac to 5 lac CTC LPA · **Immdiate Hiring**: · **Responsibilities**: · - Supervising day-to-day operations in the customer service department. · - Responding to customer service issues in a time ...

  • Divine Waste Management & Services

    Project Associate

    1 week ago


    Divine Waste Management & Services Indore, India

    **Job Description - Project Associate/ Trainee** · **Primary Responsibility: · - ** · l - Assist in operations and monitoring of project in the state & coordination with · stakeholders. · l - Coordination of records and its management activities with departmental staff to · ensur ...


  • Cafyo Pvt Ltd Indore, India

    Responsibilities: · - Greet customers and visitors in a friendly and professional manner, ensuring they feel welcome and valued. · - Provide information and assistance to customers regarding products, services, and promotions. · - Maintain a clean and organized showroom area, ens ...

  • Genesis Technologies

    Admin Executive

    1 week ago


    Genesis Technologies Indore, India

    We are looking for Administrative Executives to perform a variety of administrative and clerical tasks. Duties of the Administrative Executive include providing support to our managers and employees, assisting in daily office needs, and managing our company's general administrati ...

  • INOX Leisure Limited

    Finance Executive

    1 day ago


    INOX Leisure Limited Indore, India

    Stores: 1. Responsible to have accurate product knowledge with regards to purchase specifications and quality standards. 2. Responsible to understand all receiving and storage procedures and how to complete receiving and store room records. 3. Responsible to enforce control measu ...

  • SSTPS

    Admin Executive

    5 days ago


    SSTPS Indore, India

    We are hiring for the Male Admin Executive profile for one of the renowned companies based out of Indore. · **Job Description-** · Handling various administrative and clerical responsibilities such as answering phone calls, taking and conveying messages, making appointments, orde ...

  • Techdome Solutions Private Limited

    IT Administrator

    3 days ago


    Techdome Solutions Private Limited Indore, India

    **JOB SUMMARY** · We are seeking a results-oriented IT administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our n ...


  • Sigma Group Indore, Madhya Pradesh, India

    **Head Office -** Indore (Madhya Pradesh) · **Job Location -** Indore · **Salary -** 3 lac to 5 lac CTC LPA · **Immediate Hiring** · **Customer Relationship Management responsibilities** · - Supervising day-to-day operations in the customer service department. · - Responding to c ...

  • FODUU - Design & Development Company

    Data Entry Operator

    1 week ago


    FODUU - Design & Development Company Indore, Madhya Pradesh, India

    As a Data Entry Operator, you will be responsible for inputting, updating, and maintaining accurate data into our company database systems. This role requires a high level of attention to detail, accuracy, and efficiency. You will work closely with other team members to ensure th ...


  • mahindra logistics Indore, India

    Department · AOB - M&M - Swaraj - Stockyard Management · Job posted on · Jun 6, 2023 · Employee Type · Probationer · Experience range (Years) · 3 years - 6 years · 1. Daily MIS / Monthly Review Data · 2. Coordination with customer & Stockyard team on daily basis · 3. Handling cus ...


  • Techturtle Consultant Pvt ltd Indore, India

    **Key Responsibilities**: · - Oversee the efficient entry and management of research data related to broadcast content. · - Collaborate with the research team to maintain accurate and up-to-date databases. · - Collaborate with programming, marketing, and sales teams to integrate ...


  • mosphe. Indore, India

    **Talent Acquisition Specialist Responsibilities**: · - Liaising with internal departments to determine recruitment needs. · - Determining selection criteria, hiring profiles, and job requirements for vacant positions. · - Preparing hiring forecasts as part of the company's strat ...


  • Softberry Technology Pvt. Ltd. Indore, India

    We are interested in hiring a dedicated and hardworking individual as an Operations Executive to join our Operations Department. · **Role Includes: -** · 1. Work with suppliers, manufacturers, and internal departments · 2. Maintain a database of approved suppliers. · 3. Build and ...


  • Ace Consultants Indore, Madhya Pradesh, India

    WE ARE HIRING · Job designation: · - Front Office Supervisor · Job location: · - Nashik · **Salary**: · - 20,000-30,000 · **Experience**: · - Total experience: · - 5 years in a front office or guest service role, supervisory capacity. · - Minimum experience: · - 2 years in a fron ...