Jobs
>
Mumbai

    Customer Relationship Officer - Mumbai, India - The Process Passionates

    The Process Passionates
    The Process Passionates Mumbai, India

    1 week ago

    Default job background
    Description

    Join a dynamic and fast-growing MSME HVAC company and become a part of our Services team in Mumbai. We are looking for smart, dynamic, and ambitious candidates who are eager to learn, network with clients, manage client relationships, and support business operations.

    As a Customer Relationship Officer, you will be the key to resolving customer issues on time and delivering a great customer experience. Your good communication skills and passion for improving processes along with MIS Reporting for business enablement leveraging our ERP will be a key requirement.

    Even if you are a fresher without relevant work experience, you can still apply if you are passionate about serving customers, owning and resolving issues, being a team player, learning continuously, working on Excel, and thinking outside the box. We offer a merit-based growth path, ample training, and learning & development opportunities that will help you grow your career with us.

    Send us your resume today to , and and become a part of our team.

    With a starting salary of 1.8L per annum for freshers and benefits like insurance coverage, learning, and development, and ample career development opportunities, the sky's the limit for you here. We are willing to review the salary of experienced candidates based on their skills and performance.

    Join us and be a part of a growing team that's making a difference.

    Responsibilities

    • Manage Customer Relationship on a day to day basis and focus on delivering a superior customer experience
    • Support a team of Onsite / Field Engineers and facilitate for a smooth issue resolution - be it a Breakdown service or Preventive Maintenance Service
    • Make sure you own and resolve every customer issue by closely working with Field Team. Make sure you take end-2-end ownership of issues
    • Following up on Customer Satisfaction survey / Feedback - Reporting CSAT score on a weekly basis to leadership team along with driving corrective actions
    • Generating Monthly MIS report and review with the management team on performance and corrective actions
    • Support all type of calls with end-2-end ownership
    • Multi task and ability to work within timelines
    • Collaborate with all cross functional teams - especially Services Sales on enhancing Post Sales, AMC experience.

    Qualifications

    • Any degree with our without experience
    • Positive Attitude to Learn and Deliver
    • Good Communication Skills - Verbal and Written
    • Team player
    • Own and Resolve issues
  • Outright Creators

    Relationship Officer

    1 week ago

    Outright Creators Mumbai, Maharashtra, India

    Relationship officer /Sr. RM - EEG · Responsible for ensuring the achievement of sales targets(LAP). · Responsible for generating prospective sales lead. · Responsible for generating direct lead (No DSA sourcing, only direct). · Responsible for making cold calls & generating lead ...

  • BharatHire

    Relationship Officer

    1 week ago

    BharatHire Mumbai, India

    From 2 to 6 year(s) of experience- ₹ 4,00,000 - 7,00,000 P.A.- Mumbai, Navi Mumbai, Mumbai (All Areas)**Roles and Responsibilities** · 1.Handle customer service requirements like a/c opening, DMAT a/c opening, grievances, liability product selling · 2.Cross-sale of lability produ ...

  • Vedam Hr Consultancy

    Relationship Officer

    1 week ago

    Vedam Hr Consultancy Mumbai, India

    Motilal Oswal Financial services · Relationship Manager-Home Loan · - Experience - 3 months to 7 years · Age should not be more than 32-33 year · Profile · - Sales of Home loans, Mortgage loans · Salary · - upto 3.6 lacs pa · JD for the role of Relationship Officer/Relationship M ...

  • UNIMONI FINANCIAL SERVICES LTD

    Relationship Officer

    5 days ago

    UNIMONI FINANCIAL SERVICES LTD Mumbai, Maharashtra, India

    **Roles and Responsibilities**: · - Need to maintain effective relationships with all the customers · - Need to report at concerned Branch office and work under the direct supervision of Branch Head · **Job Purpose**: · The position is accountable for driving growth of assigned j ...

  • CANARA HSBC LIFE INSURANCE

    Relationship Officer

    2 days ago

    CANARA HSBC LIFE INSURANCE Mumbai, India

    **Job Description: Relationship Officer-Direct Distribution** · - Number of Customer meeting per day · - Delivery of Minimum business guarantee · - Creating Leads through campaigns /Cold calling · - Documentation, logins & Issuance tracking. · - Lead / Feedback / Referral Updatin ...

  • Alice Blue Financial Services Pvt. Ltd.

    Relationship Officer

    1 week ago

    Alice Blue Financial Services Pvt. Ltd. Mumbai, India

    Alice Blue is looking for a Relationship Officer Alice Blue Financial Services Pvt. Ltd. is Top Three Members in Derivatives trading Southern Region. We are evolving for Better. Everyday. We want to be trusted and adorned by our clients. We wish to be No.1 Stock Broker in the cou ...

  • Aavas Housing Financers Ltd

    Relationship Officer

    2 days ago

    Aavas Housing Financers Ltd Mumbai, India

    Interviewing applicants to determine financial eligibility and feasibility of granting loans · - Determining all applicable ratios and metrics and set up debt payment plan · - Communicate with clients either to request or to provide information · - Justify decisions (approvals/re ...

  • Still Finding

    Relationship Officer

    1 week ago

    Still Finding Mumbai, India

    We are looking for Relationship Officer. · Role: Loan Sales · **Job Types**: Full-time, Regular / Permanent · **Salary**: ₹11, ₹15,500.00 per month · **Benefits**: · - Health insurance · - Provident Fund · Schedule: · - Day shift · Supplemental pay types: · - Performance bonus · ...

  • zecruiters JobConnect Pvt Ltd

    Relationship Officer

    1 day ago

    zecruiters JobConnect Pvt Ltd Mumbai, India

    : · - Number of Customer meeting per day · - Delivery of Minimum business guarantee · - Creating Leads through campaigns /Cold calling · - Documentation, logins & Issuance tracking. · - Lead / Feedback / Referral Updating on LMS · - Meeting Business targets: Achievement of Busine ...

  • La Aroma

    Relationship Officer

    2 days ago

    La Aroma Mumbai, India

    We are looking for: · 1. People with good communication and presentation skills · 2. Minimum 12th pass · 3. People with own 2 wheeler preferred · 4. We want sincere people who aim to work like partners · **Job Types**: Full-time, Part-time, Fresher · Part-time hours: 30 per week ...

  • Bhavyansh Infotech pvt. ltd.

    Relationship Officer

    4 days ago

    Bhavyansh Infotech pvt. ltd. Mumbai, India

    **Position**:Relationship Manager ,Sr. Relationship Manager, Key Relationship Manager** · Direct Reports**:Business Manager / Area Manager** · **Function / Department: Direct** · **Purpose of Role**: · **The primary responsibility of the RM/ Sr. RM is to sell insurance policies b ...

  • Talent Vision

    Relationship Officer

    1 week ago

    Talent Vision Mumbai, Maharashtra, India

    SHOULD BE FROM **NBFC COMPANY.**: · - SHOULD HAVE THE KNOWLEDGE AND EXPERIENCE IN SECURED LOAN SALES (LAP ,HOMELOAN,MORAGE. · - THERE IS 60 % OF FIELD WORK AND 40% OF BRANCH · **Job Types**: Full-time, Permanent · Pay: ₹20, ₹35,000.00 per month · **Benefits**: · - Provident Fund ...

  • ZECRUITERS JOBCONNECT PVT LTD

    Relationship Officer

    1 week ago

    ZECRUITERS JOBCONNECT PVT LTD Mumbai, India

    **Description**: · - Number of Customer meeting per day · - Delivery of Minimum business guarantee · - Creating Leads through campaigns /Cold calling · - Documentation, logins & Issuance tracking. · - Lead / Feedback / Referral Updating on LMS · - Meeting Business targets: Achiev ...

  • Hotel address inn

    Relationship Officer

    2 days ago

    Hotel address inn Mumbai, India

    We need good profile ladies staff for public relation office and for reservations · **Job Types**: Full-time, Regular / Permanent · **Salary**: ₹14, ₹20,000.00 per month · Schedule: · - Morning shift · - Rotational shift · Ability to commute/relocate: · - Mumbai, Maharashtra: Rel ...

  • EventBeep Technoservices Pvt Ltd

    Client Relationship Officer

    1 week ago

    EventBeep Technoservices Pvt Ltd Mumbai, India

    Dear #all, · Our client ForeHedge Marketing powered by Foreman Fiefdom & Hedge and Sachs based in Dubai is hiring for Client Relationship Officer. · Organization: ForeHedge Marketing · Position: Client Relationship Officer · Location: Rupa Renaissance Navi Mumbai, Turbhe MIDC, Op ...

  • Dazzlelect

    Virtual Relationship Officer

    5 days ago

    Dazzlelect Mumbai, India

    Job Title: Virtual Relationship Officer. · Location: Work From Office. · Educational Qualification: Any Graduate · Qualifications & Skills · - Excellent Verbal & Written Communication Skills. · - 0-1 year experience from BFSI/NBFC industry. · - Should have knowledge on basic bank ...

  • Shakti Enterprises

    Customer Relationship Officer

    2 days ago

    Shakti Enterprises Mumbai, India

    **Hello,** · **Shakti Enterprise is looking for: · - ** · The Client Relations Officer (CRO) plays a pivotal role in the success of a translation company by fostering strong and enduring relationships with clients. As a key member of the client relations team, the CRO serves as t ...

  • Carnival event

    Customer Relationship Officer

    6 days ago

    Carnival event Mumbai, India

    aGenie Bazaar is seeking a dynamic and results-driven Customer relationship management Representative to join our team. As an Customer relationship Representative, you will be responsible for generating new business opportunities and driving sales growth within the logistics indu ...

  • HIRVA HR SOLUTIONS PRIVATE LIMITED

    Branch Relationship Officer

    14 hours ago

    HIRVA HR SOLUTIONS PRIVATE LIMITED Mumbai, India

    A **Branch Relationship Officer ** is an expert who is reliable for the growth of their Career. They work with their sales group to create mutually profitable proposals, deal with contract terms, and communicate actually with stakeholders. · **Job Profile**: · - To Manage the Ban ...

  • Dazzlelect

    Virtual Relationship Officer

    14 hours ago

    Dazzlelect Mumbai, India

    Job Title: Virtual Relationship Officer. · Location: Work From Office. · Educational Qualification: Any Graduate. · Ensuring that customers get world-class services and their needs are · understood and met through financial products that the Bank has to · offer. · - Customer Enga ...