- Emphasis is on providing business insights and managing end to end project delivery
- Structure analytical solution to address business objectives and problem solving
- Translate stated or implied client needs into researchable hypotheses.
- Develop sophisticated analysis plans to test those hypotheses given data and resource availability, time, etc.
- Effectively guide the team around problem structuring and use of analytics (tools and techniques) to carry out analysis
- Facilitate client working sessions and lead recurring project status meetings
- Develop longlasting, trusted advisor relationships with clients
- Able to work in dual shore engagement across multiple time zones
- Manage business uncertainty
- Secure new opportunities within existing account relationship
- Assess customer needs, pain points, behaviors, activation levers, headroom for growth, value propositions, etc.
- Manage daytoday project operations, serve as the functional and domain expert on the project team to ensure that they meet client expectations
- Provide quality oversight on deliverables prepared by the project team before submitting to client EXL Service
- Project task management
- Define project deliverables, controls and ensure adherence to these
- Supervise and assist the team on project execution and delivery
- Monitor project progress and ensure adherence to client expectation
- Communications, including deck writing
- Coordination of all subteam efforts; Creation of project plan, define milestones, timelines, review plan with the team
- Delivery of output
- Facilitation and gathering of client feedback on problem structuring
- Understand and define business problems, get all background information and collect relevant data points
- Bachelor's/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply
- 7+ years' experience, preferably in insurance analytics
- Experience in working in dual shore engagement is preferred
- Must have experience in managing clients directly
- Proficiency in using data visualization tools like Power BI (preferred Proficiency in M language, DAX SQL)/ Tableau.
- Experience in data extraction and data manipulation in SAS/SQL.
- Superior analytical and problem solving skills
- Demonstrated leadership ability and willingness to take initiative
- Strong record of achievement, solid analytical ability, and an entrepreneurial handson approach to work
- Outstanding written and verbal communication skills
- Able to work in fast pace continuously evolving environment and ready to take up uphill challenges
- Is able to understand cross cultural differences and can work with clients across the globe
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Manager/Lead Manager - Gurugram, India - HuQuo Consulting Pvt. Ltd.
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