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    L2 Netbackup Support Engineer - Bengaluru, India - IBU Consulting

    IBU Consulting
    IBU Consulting Bengaluru, India

    6 days ago

    Default job background
    Description

    About the job :

    Required Core Skills :

    • Troubleshooting NetBackup error codes and ability modify schedules, policies and client configurations while ensuring stability of critical production services and infrastructure
    • Experience of customer deployments exceeding 50,000 endpoints
    • Previous large scale migrations experience of data protection workloads

    Nice To Have Skills :

    • Effective communication skills in both verbal and written English
    • Good analytical and troubleshooting skills (the ability to think logically through a problem)
    Minimum years of experience : 5-8

    Educational Qualifications :
    Needed : No


    Detailed JD :

    • Troubleshooting NetBackup error codes and ability modify schedules, policies and client configurations while ensuring stability of critical production services and infrastructure
    .

    • Taking initiative and proactively raising issues with both internal teams and external vendors
    • Experience logging calls with both hardware and software vendors, including progressing issues through to resolution
    • Strong understanding of data protection solutions for Linux, Windows, Oracle and VMware.
    • Including deployment and troubleshooting issues
    • Experience of customer deployments exceeding 50,000 endpoints
    • Previous large scale migrations experience of data protection workloads
    • Basic ability to troubleshoot when issues are introduced from automation
    • Experience supporting environments with multiple NBU primary server domains, as well as 100's of media servers
    • Experience operating within controlled environments, adhering to strict change management and role elevation criteria.
    • Flexibility to work across time zones as required.

    Additional Skills :

    • Effective communication skills in both verbal and written English
    • Client focused with regards to service delivery
    • Selfdriven and able to work independently or within a team
    • Good analytical and troubleshooting skills (the ability to think logically through a problem)
    • Must have the initiative, tenacity and commitment to see problems through to resolution
    • Confidence to speak out and voice their opinions where necessary.
    )
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