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    Customer Success Specialist - Ahmedabad, India - CFIRST Background Checks LLP

    CFIRST Background Checks LLP
    CFIRST Background Checks LLP Ahmedabad, India

    3 days ago

    Default job background
    Full time
    Description

    Position: Customer Success Executive ( Night Shift)

    Job Location: Ahmedabad

    Requirements:

    Excellent English Communication Voice.

    Qualification: Graduation is mandatory.

    Basic Computer Skill (Excel, Typing)

    Job purpose: To interact with Candidates on a regular basis and to ensure that delivery standards are met as per requirement

    Key Responsibilities:

    First point of contact (SPOC) for candidates and focus of the role is to provide excellence in customer service and to maximize the client experience.

    Conduct Interviews through calls or email/online.

    Documentation and securing records from entities along with coordinate with HRs, Directors and other officials for the interviews.

    Handle candidate queries and escalation calls.

    Ensure that the internal/external quality targets are met.

    About COGBEE

    COGBEE is an AI-enabled smart and collaborative candidate screening and interviewing platform. Its intelligent screening mechanism enables talent acquisition teams to comprehensively conduct the entire recruiting process.

    The creators of COGBEE are leaders in providing technology-powered solutions in the Talent Acquisition Vertical. Other leading offerings from our trove include CAYPRO (ATS platform) and cFIRST (Background Verification Service).

    We are based out of Cincinnati (US) and Bengaluru (India), and are working with some of the leading business houses, including a few Fortune 500 names, ISVS and other prominent enterprises across the globe. We take pride in providing them with HR technology solutions that have proved instrumental in their functioning over the years.

    For more details please visit our company website : ;

    Regards

    Jagrut Shah

    COGBEE

    ;

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