International Customer Service Executive - Ahmedabad, Gujarat, India - Microorbit consulting services INC

Microorbit consulting services INC

Verified Company

Ahmedabad, Gujarat, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

MICRO ORBIT (An ISO & CMMI Level 5 MNC)

INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE

Profile Briefing:

You will be the voice of the company and will be responsible for the first impression we make.

You should be able to deal with complaints, queries and give accurate information to our valued customer.

Precise Information:

Title: International Customer Service Representative.
No

of Vacancies:
2

Location: Ahmedabad
Salary & Compensation: Competitive and best in the industry
Shift: UK | Monday to Friday | (
Between
12:30 PM to 12:00 AM) (Any 9hour shift):
Working days
:5:
Desired Experience Range: Minimum 1 years of relevant experience.

Essential Responsibilities:

Handle inbound calls of customers.
Identify the needs of customers, resolve issues, and provide solutions.
Resolve customers' concerns and answer customers' questions to your best ability.
Maintain a positive attitude and calmly respond to customers' complaints.
Refer issues and questions to managers if necessary.
Prepare customer reports by gathering data collected during customer interactions.

Desired Skills:

Proficient in English (oral and written) & people skills.
Good organizational, time management & multitasking abilities.
Problemsolving skills.
Customer service orientation.
High School diploma, additional qualifications will be a plus.

Regards,

Vivek P.

Sr. Talent Acquisition Executive

Micro Orbit INC.

CANADA | IRELAND | USA | INDIA

Salary:
₹25, ₹40,000.00 per month

Schedule: