Jobs
>
Noida

    Customer Success Manager - noida, India - Trackier

    Trackier
    Trackier noida, India

    2 weeks ago

    Default job background
    Full time
    Description

    At Trackier, we're building SaaS (software as a service) products that are used in more than 20+ countries across the world. In our industry, we're proudly outcompeting a number of international counterparts to clock more than USD 5mn in annual revenue without any external funding.

    Over the last 5 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across Performance, eCommerce, Mobile.

    If you have interacted with ICICI Bank, Flipkart, OLX, or Dentsu, you have already met some of our customers who trust the Trackier platform for their Partner Marketing led growth.

    Skills Required:

    Knowledge of SAAS based products.

    B.tech or higher within minimum 3+ years of relevant experience

    Basic knowledge of HTML, CSS, and JavaScript and how the SaaS works.

    Knowledge of overall marketing and advertising tech, digital marketing is an added advantage.

    Experience in working with SaaS, e-commerce, travel, or media companies is a plus.

    Ability to work trade shows and conferences with the potential to travel.

    Strong soft skills: energetic, enthusiastic, self-motivated, open-minded.

    Excellent interpersonal skills to strike a connect with diverse people across the globe.

    Extraordinary interpersonal communication and presentation skills.

    Requirements

    Manage the onboarding of new clients.
    - Be responsible for the management of a customer portfolio across the entire lifecycle.

    - Own the success of your portfolio customers on Trackier.
    - Help build loyalty by creating an excellent relationship with the customers.
    - Working closely with the sales teams, undertake operational and methodological training for your accounts.
    - Support clients in creating and implementing Performance based campaign and Optimization of Traffic.
    - Resolve any issues and problems faced by customers and manage complaints in order to maintain trust.
    - Serve as the link of communication between key customers and internal teams.
    - Analyze and identify new areas for optimization following data analysis.
    - Maintaining current knowledge of the Mobile industry, competitive research and an understanding of the customer & business challenges and industry trends.
    - Maximise your portfolio's expansion while minimising churn and contraction
    - Hands on experience with API, using postman.

    Experience with google products like GTM, google ads, Google analytics

    Benefits

    Medical Insurance from day 1 of employment.- 5 days working culture.
    - Uber cool work environment.
    - Best in industry salary structure.
    - Sponsored trips.
    - Lucrative Reimburesement Policy

  • Saas Labs US Inc.

    Customer Success Manager

    2 weeks ago

    Saas Labs US Inc. noida, India

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, th ...

  • MyOperator

    Customer Success Manager

    2 weeks ago

    MyOperator Noida, India

    Job Description · Customer Success Manager - Noida · MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and E ...

  • MyOperator

    Customer Success Manager

    2 weeks ago

    MyOperator Noida, India

    Customer Success Manager - Noida · MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility ...

  • Magicbricks

    Manager of Customer Success

    2 weeks ago

    Magicbricks noida, India

    JOB DESCRIPTION: · Clients Onboarding On Read Pro SaaS · Clients Training On Read Pro SaaS · Driving User Engagement · Training City Heads & MB Sales Team On Read Pro. · Improves product marketability and profitability by researching, identifying, and capitalizing · on mark ...

  • HCLTech

    Service Success Manager

    3 weeks ago

    HCLTech Noida, India

    Service Success Manager · Job location: Noida · Experience: · 13 to 20 years · Location: · Noida, Sec 144.. · 13 to 20 years of experience, Minimum 10 years of IT Experience · Should have worked for Retail Organization/Support · Well Versed with Service Desk, End User Computing a ...

  • Zones

    Client Success Manager

    2 weeks ago

    Zones noida, India

    Description · Position at Zones Company Overview: · When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM · ...

  • Consulting Mantri

    Customer Success Manager

    2 weeks ago

    Consulting Mantri noida, India

    Develops Healthy Customer Relationship · Enhances Customer Training · Evaluates and Analyzes Customer Needs · Builds Trust and Transparency with Clients · Onboard New Clients · Acts as a Customer Advocate · Encourages Customers to Upgrade their Products · Promotes Customer ...

  • Masters India Private Limited

    Customer Success Manager

    1 week ago

    Masters India Private Limited Noida, India Full time

    Job Description · Job Summary: · We are seeking a highly skilled and experienced Customer Support Manager to oversee our customer support operations. The ideal candidate will have strong knowledge of Einvoice and Eway bill processes and validations, as well as experience in manag ...

  • HCLSoftware

    Customer Success Manager

    2 weeks ago

    HCLSoftware noida, India

    Job Description - Digital Sales – Customer Retention & Success (German Language Specialist) · ARE YOU READY TO JOIN OUR TEAM? · We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL's fas ...

  • GOODRECRUITER

    Customer Success Manager

    2 weeks ago

    GOODRECRUITER Delhi, India

    Job DescriptionRejoins l'équipe commerciale d'un très bel éditeur SAAS international où la DATA & l'expérience client sont au centre du business · Objectifs : · • Comprendre les besoins et la vision des clients en charge · • Participer à la construction de feuille de route pour ...

  • Social Brothers BV

    Customer Succes Manager 2DIGITS

    3 weeks ago

    Social Brothers BV Delhi, India

    Job DescriptionJij bent als Customer Success Manager bij 2DIGITS het aanspreekpunt voor onze klanten die een afgerond project hebben. Jij zorgt ervoor dat alle binnenkomende vragen van onze klanten behandeld worden en met een team van developers, marketeers en ontwerpers los jij ...

  • PeopleStrong

    Customer Success Manager

    1 week ago

    PeopleStrong Delhi, India

    Overview: · We are seeking a dynamic and experienced Customer Success Manager to join our team in Gurgaon. The ideal candidate will have a minimum of 3 years of experience, with a preference for prior experience in HR for the Tech industry. The Customer Success Manager will be re ...

  • OPSWAT

    Customer Success Manager

    2 weeks ago

    OPSWAT new delhi, India

    Protecting the World's Critical Infrastructure · OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 ...

  • OPSWAT

    Customer Success Manager

    1 week ago

    OPSWAT New Delhi, India

    OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malw ...

  • ProManage

    Customer Success Manager

    1 week ago

    ProManage Delhi, India

    About Pro-Manage · Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business a ...

  • Practo

    Customer Success Manager

    2 weeks ago

    Practo Delhi Division, India Full time

    Job Description · Objective: Building positive relationship with existing Practo Plus Corporate Product customers (direct clients and brokers) and assisting them to improve employee health outcomes by up selling the relevant product and services of Practo. · Key Responsibilitie ...

  • R2R Consultants LLP

    Customer Success Manager

    3 weeks ago

    R2R Consultants LLP Delhi, India

    Job Opportunity for a Client Success Manager for a research company. · Designation - Client Success Manager · Reports to - Client Success Head · KEY RESPONSIBILITIES · • Offer continuous support for assigned client accounts by driving the consumption of strategic actionable insig ...

  • Lucidity

    Customer Success Manager

    2 weeks ago

    Lucidity Delhi, India

    Role · : Customer Success Manager (US/EU Enterprise Customers) · Location · : Bangalore · About us · At Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovati ...

  • Simpliwork

    Customer Success Manager

    2 weeks ago

    Simpliwork new delhi, India

    Department Customer Success · Grade / Level G2B · Designation Manager – Customer Success Manager · Location NCR · Reporting T o COO · The customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver ...

  • BayOne Solutions

    Customer Success Manager

    1 week ago

    BayOne Solutions Delhi, India

    Position: Sr. Customer Success Manager · Location: India(Remote) · Type: Full-time · Required Support in America, Europe and APAC Time Zone · Responsibilities: · Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables. · What are we looking f ...