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    customer service representative - Mumbai, India - Snaphunt

    Snaphunt
    Snaphunt Mumbai, India

    2 hours ago

    snaphunt background
    Full time
    Description

    The Offer

    • Join a market leader within IT Services
    • Work alongside & learn from best in class talent
    • A role that offers a breadth of learning opportunities

    The Job

    You will be responsible for :

    • Handling inbound calls and emails in a professional manner.
    • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
    • Working with various internal teams to ensure prompt and accurate order processing and delivery.
    • Escalating customer feedback as required.

    The Profile

    • You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.
    • You possess excellent interpersonal as well as written and verbal communication skills.
    • You enjoy finding creative solutions to problems
    • You possess strong analytical skills and are comfortable dealing with numerical data
    • You are adaptable and thrive in changing environments

    The Employer

    Our client is more than just a recruitment company; we are your strategic partner in talent acquisition and workforce solutions. Our client is rooted in a commitment to reshaping the hiring landscape and contributing to the professional success of individuals and the growth of businesses.

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