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    Operations Executive - Noida, India - Business2sell

    Business2sell
    Business2sell Noida, India

    1 day ago

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    Description

    JD – Operations /Customer Care Executive

    Experience – 0 - 3 years

    Who are we?

    Operating since 2004, we continue to evolve, innovate, and grow. We are a group of highly passionate,

    hardworking, committed to growth and learning individuals. If Learning is your passion and want to make a real

    mark in life, then only please apply here.

    is a group of multi-diversity businesses in many verticals, such as but not limited to.

    • Netvision, Digital Marketing, Complex Web, App Development, and Online Software Solutions.
    • Real Estate Portals , and
    • BCIC is a service provider that caters to services such as cleaning, carpets, Pest and Removal, etc.
    • And many more in the pipeline to enhance the SAAS industry.

    What your responsibilities will be?

    • In this position, you will be responsible for handling incoming calls professionally.
    • Efficiently coordinate job assignments with cleaners
    • The task involves recruiting new team members/cleaners.
    • The job entails efficiently handling issues and customer complaints.
    • As part of your role, you will be responsible for generating daily workflow and capacity reports, ensuring

    adherence to set timeframes.

    What are we looking for?

    • 0 - 3 years of experience in Customer Service
    • Work Type: Onsite Only
    • Open to work in early shift timings (3 AM and 5 AM IST)
    • Excellent written and verbal English communication skills required
    • Weekend availability is required for this position(5 days working)

    What do we offer?

    • Dynamic & aggressive working environment.
    • Real potential to grow under the guidance of Industry experts.
    • Freedom to make mistakes & learn from them.

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