Jobs
>
Delhi

    Customer Success Executive - New Delhi, India - MyOperator

    MyOperator
    MyOperator New Delhi, India

    4 days ago

    Default job background
    Description
    JobDescription

    Weare hiring for a passionate independent and ambitious accountmanagement professional with good communication skills andconfidence. Who can ensure his/her monthly targets by achievingdaily and weekly activity milestones. The CSM should be a goodlistener and be able to handle the customer s queries smartly. Heshould be open to learning and unlearn based on the situationaldemand.

    Thecandidate should be able to convince the client mostly throughcalls mails SMS and chats. She/He should be able to understand theMarket scenarios and should give the analytical feedback to his/her reportingmanager.

    KeyResponsibilityArea

    • Responsiblefor deriving major factors for expansion of revenue from theexisting clients. He/She should be able to achieve targets in thegiven timeline (Upgrades Referrals Renewals etc)
    • Targetinga specific pool of low and medium usage from the existing set ofclients and ensure to maximise their product usage and callvolume
    • Conductingregular QBR with the clients being targeted for the expansion orproduct usage and callvolume
    • Maintainingthe retention rate of the existing clients as per the companybenchmark
    • Workfrom office Nehruplace
    • Sharingweekly and monthly reports with the reportingmanager
    • Gettingcase studies and testimonials from the targeted pool ofclients
    • Coordinatingwith the other departments meets the allottedbenchmarks
    • Workingon the product metrics to get better understanding of the clientsto becontacted
    • Provideadvanced training to the clients for the advanced and targetedfeatures
    • Meeting/Emeetingclients depending on the client requirements for product trainingor any additionalrequirements
    • Sharingweekly and monthly reports with the reportingmanager


    Requirements

    Requirements

    • Provenexperience as an Account Executive or relevantrole
    • ProficiencyinEnglish
    • Excellentknowledge of MSOffice
    • Handsonexperience with CRM software is aplus
    • Thoroughunderstanding of marketing and negotiatingtechniques
    • Fastlearner and passion forsales
    • Selfmotivatedwith a resultsdrivenapproach
    • Aptitudein delivering attractivepresentations


    B2B SAAS SALES OUTBOUND SALES END TO END SALES field sales channelsales
  • LeadSquared

    Customer Success Executive

    3 days ago

    LeadSquared Delhi, Delhi, India

    Customer Success · About · LeadSquared is a marketing automation and sales execution platform that helps businesses increase their closures, manage their pipelines, and attribute their ROI accurately and completely - to people, marketing activities, lead sources, products, and lo ...

  • Beechi Vidya Kendra

    Customer Success Executive

    2 days ago

    Beechi Vidya Kendra Delhi, India

    Full Time- Delhi, Work From Home- Posted 1 hour agoPlease find the JD for Customer Success Executive. The requirement is for 1 position on permanent role in Delhi. · The Company Customer Success Executive team helps customers successfully adopt and leverage Company products and s ...

  • Careers at Tide

    Member Success Executive

    3 days ago

    Careers at Tide Delhi, Delhi, India

    **Department : Member Engagement Marketing (MEM)** · **Who are Tide**: · At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solut ...

  • Attentive OS Pvt Ltd

    Customer Success Executive

    1 week ago

    Attentive OS Pvt Ltd New Delhi, India

    **Position Description**: As a Customer Success Executive at , you'll play a pivotal role in ensuring our clients achieve the full potential of our solutions. You'll be a trusted advisor, building and nurturing long-lasting relationships with our clients by understanding their un ...

  • Careers at Tide

    Member Success Executive

    1 week ago

    Careers at Tide Delhi, Delhi, India

    Job Title: - Member Success Executive · Location: - Delhi NCR, India · **About Tide** · At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a com ...

  • Bz Consultant

    Customer Success Executive

    3 days ago

    Bz Consultant Delhi, India

    Job Title : Customer Success Executive · Vacancies : 10 · Location : Gurgaon · Working : Work from office · Industry : Healthcare · Salary Range: · Exp Required : 0 - 3 Years · Age Limit : 20-30 Years · Minimum Education : Graduation · Primary Language : English · Previous Indus ...

  • Zyoin Web Pvt Ltd

    Customer Success Executive

    13 hours ago

    Zyoin Web Pvt Ltd Delhi, India

    Role & Responsibilities: · - Handle subscription issues, trouble in services, product walk-through and advice the best solution as per the customer's requirement. · - Taking customer feedback on a regular basis and reporting insights from the same on a daily/weekly basis · - Prov ...

  • MyOperator

    Customer Success Executive

    1 week ago

    MyOperator Delhi, Delhi, India

    **Job Description**: · We are hiring for a passionate, independent and ambitious account management professional with good communication skills and confidence. Who can ensure his/her monthly targets by achieving daily and weekly activity milestones. The CSM should be a good liste ...

  • AstroTalk

    Customer Success Executive

    4 days ago

    AstroTalk Delhi, India

    Key responsibilities: · 2. Educate potential and current clients on the product and service information · 3. Assess and identify the client's needs to achieve complete satisfaction · 4. Provide appropriate solutions to clients, resolve client and alternatives within the time limi ...

  • ZELL EDUCATION PRIVATE LIMITED

    Customer Success Executive

    2 days ago

    ZELL EDUCATION PRIVATE LIMITED Connaught Place, Delhi, Delhi, India

    This role involves travelling to various universities all over India that Zell has partnered with · The Job roles and responsiblities include: · - **Precision and Detail Orientation**: Ensure all tasks are executed with the highest level of accuracy. Review and analyze data, repo ...

  • Rannkly

    Customer Success Executive

    1 day ago

    Rannkly Noida, Uttar Pradesh, India

    Customer Service · Job description · **Role Summary**: · As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, driv ...

  • proksham

    Customer Success Executive

    1 week ago

    proksham Noida, India

    We are looking for a technically savvy customer success manager who possesses a strong drive for results. Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, ...

  • Ark InfoSolutions

    Customer Success Executive

    1 week ago

    Ark InfoSolutions Noida, Uttar Pradesh, India

    **Description: · - ** · As an On-Field Customer Success Executive, your role is pivotal in ensuring our customers achieve success with our products or services. You'll serve as a liaison between our company and clients, providing guidance, support, and technical assistance to max ...

  • FCI-CCM

    Customer Success Executive

    4 days ago

    FCI-CCM Noida, India

    Position: Customer Success Executive / Sr. Executive · **Desired Experience**:2-5 years · **Work Location**:Noida, Sector 126 · **Work Timings**:Rotational · **Compensation**:As per market standards · Job Summary: · Looking for flexible go-getters who welcome the challenge of mee ...

  • Rannkly

    Customer Success Executive

    1 week ago

    Rannkly Noida, India

    **Role Summary**: · As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance custo ...

  • Tech2Globe Web Solutions LLP

    Customer Success Executive

    13 hours ago

    Tech2Globe Web Solutions LLP Noida, India

    We are looking for a dynamic and results-driven **Customer Success Executive** to join our team. The Client Relationship Executive will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction with o ...

  • MyOperator

    Customer Success Executive

    1 week ago

    MyOperator Nehru Place, Delhi, Delhi, India

    **About Company**: · MyOperator is India's leading cloud communications provider, serving 10,000+ businesses with a comprehensive SAAS platform, including Cloud Call Center, WhatsApp API, IVR, Toll-free Numbers, and Enterprise Mobility. Trusted by companies like IRCTC, Razorpay, ...

  • EyeTGlobal Pvt. Ltd.

    Customer Success Executive

    1 day ago

    EyeTGlobal Pvt. Ltd. Noida, Uttar Pradesh, India

    Customer Success Executive · - Responsibilities: · - Respond to customer inquiries and provide support via chat · - Resolve customer issues and ensure customer satisfaction · - Maintain accurate records of customer interactions · - Collaborate with team members to improve process ...

  • Live Keeping

    Customer Success Executive

    1 week ago

    Live Keeping Noida, India

    **Customer Success Executive** · Live keeping - Noida, Uttar Pradesh, India (On-site) · **About Livekeeping** · Backed By IndiaMART InterMESH, Livekeeping offers a SAAS platform for 10k+ customers to access their Tally accounting data on mobile. Real time visibility of accounting ...

  • Redian Software

    Customer Success Executive

    1 day ago

    Redian Software Noida, India

    **Job Information**: · Work Experience · **2-3 years*** · Industry · **IT Services*** · Salary · **As Per Company Standard*** · City · **Noida*** · Province · **Uttar Pradesh*** · Country · **India*** · Postal Code · **201301** · - Serve as the primary point of contact for assign ...