- Managing Daily Operations
- Managing a team of up to 15 resources
- Team mentoring & coaching individual associates who may fall below desired performance
- Handling 1st level escalations on process issues
- Monitoring and ensuring closure of daily/weekly and monthly deliverables
- Managing SLA, Daily Reporting, Agent's leave planning
- Maintaining a strong knowledge of products and services for customers
- Monitoring calls/cases to improve quality and track performance
- Contributing towards process improvement
- Fixed Off on Saturdays and Sundays
- 5 days Working
- Drop facility provided
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Ops Support Assistant
1 week ago
Citi Pune, India**JD Summary: · - ** · The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; handling queries/complaints pertaining to Disputes/Chargeback, Maintenance on Card Account, Investigation of payments ...
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Billing Executive
1 week ago
Africruit Pune, India2 to 5 years of relevant experience in **Billing, invoicing and agreement management.** · - Discuss, understand and file newly signed contracts with the sales team. · - Invoice Client according to the agreement terms. Maintain an invoicing calendar. · - Compute overages, late pay ...
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Billing Executive
22 hours ago
Africruit Pune, India**2 to 5 years** of relevant experience in **Billing, invoicing and agreement management.**: · - More into **Account Receivables.**: · - Discuss, understand and file newly signed contracts with the sales team. · - Invoice Client according to the agreement terms. Maintain an invoi ...
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Billing Executive
22 hours ago
Africruit Pune, India**2 to 5 years** of relevant experience in **Billing, invoicing and agreement management.**: · - More into **Account Receivables.**: · - Discuss, understand and file newly signed contracts with the sales team. · - Invoice Client according to the agreement terms. Maintain an invoi ...
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Ops Support Assistant 4
4 days ago
Citi Pune, India**JD Summary: · - ** · The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; handling queries/complaints pertaining to Disputes/Chargeback, Maintenance on Card Account, Investigation of payments ...
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Officer- Cards Backend Operations
1 hour ago
Citi Pune, India**JD Summary: · - ** · The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; handling queries/complaints pertaining to Disputes/Chargeback, Maintenance on Card Account, Investigation of payments ...
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Executive Accounts
1 week ago
Sunshine HR Management Services Pune, IndiaGreetings from **Sunshine HR Management Services** · **Contact for more information : ** · **Kindly refer following Job Description**: · **Required** · - B.COM/ CA Inter with 2 - 5 years of experience in Accounts & Finance in manufacturing industry. · - Experience in the manufact ...
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Finance Associate
2 days ago
Marriott International, Inc Pune, Maharashtra, India**Job Number** · **Job Category** Finance & Accounting · **Location** JW Marriott Hotel Pune, Senapati Bapat Road, Pune, Maharashtra, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Check figures ...
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Front Office Agent
4 days ago
Marriott International, Inc Pune, Maharashtra, India**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Marriott Suites Pune, 81 Mundhwa, Pune, Maharashtra, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Assist staf ...
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Front Office Agent
1 week ago
Marriott International, Inc Pune, Maharashtra, India**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Marriott Suites Pune, 81 Mundhwa, Pune, Maharashtra, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Assist staf ...
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Application Support
22 hours ago
FIS Global Pune, India**Position Type**: · Full time · **Type Of Hire**: · Experienced (relevant combo of work and education) · **Education Desired**: · Bachelor of Information Technology · **Travel Percentage**: · 5 - 10% · **Application Support - Unix,Oracle,SQLShell Scripting ,Python (Rotational Sh ...
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Front Office Agent
1 week ago
Marriott International, Inc Pune, Maharashtra, India**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Marriott Suites Pune, 81 Mundhwa, Pune, Maharashtra, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Assist staf ...
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Avp - Retail Disputes Operations
1 week ago
Citi Pune, IndiaJD Summary: · - The Ops Sup Manager (c12) is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall o ...
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Application Support
1 hour ago
Jobs for Humanity Pune, IndiaCompany Description · Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or ha ...
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Application Support
5 days ago
Jobs for Humanity Pune, IndiaCompany Description · Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or ha ...
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Siebel Application Support
2 days ago
Jobs for Humanity Pune, IndiaCompany Description · Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or ha ...
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Account Executive
22 hours ago
Diamond Water Parks Pvt. Lohegaon, Pune, Maharashtra, India**Billing and Invoicing**: Generate invoices for park admissions, season passes, events, rentals, and other services offered by the water park. Ensure accuracy in billing and promptly send invoices to customers. · - **Payment Processing**: Receive and process payments from custom ...
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Business Analyst
1 week ago
Persistent Systems Pune, IndiaAbout Position: · As a Microsoft Power Automate Desktop RPA Developer, you will play a crucial role in automating processes within your organization. Your expertise lies in creating effective and efficient solutions by automating time consuming and repetitive tasks. You will wor ...
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Team Leader
1 week ago
2coms Pune, IndiaJob Description · About Client · Our Client is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies. Its capabilities range across cloud computing, computer security, digita ...
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Front Office Agent
6 days ago
Marriott International Pune, IndiaJob Description · Job Number · Job Category Rooms & Guest Services Operations · Location Marriott Suites Pune, 81 Mundhwa, Pune, Maharashtra, India VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Assist s ...
Team Leader Fraud Card Disputes - Pune, India - 2coms
Description
AboutClient
OurClient: An Indian multinational corporation providing information technology consultant and business process services. It is a leading company in the technology industry, offering services in cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and consulting across 167 countries. The company currently employs around 1.5 Lakhs employees in India.
Experience: 4 Years in Banking, Credit card & Fraud disputes on a global level.
Location: Pune (Work From Office)
Shift: US Shift