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    Associate Manager - Bengaluru, India - SLK

    SLK
    SLK Bengaluru, India

    1 week ago

    SLK background
    Description

    Company Name:

    SLK Software Private Limited

    BASIC INFORMATION ON THE POSITION

    Position Name: Associate Manager - Business Operations

    Mandatory/Required Skills & Location

    Location:

    Mandatory/Required Skills:

    PURPOSE OF THE ROLE

    Responsible and Accountable for performance of Talent Management Group. Purpose of this role is to have the vertical/function running at optimum talent utilization, having right headcount and cost pyramids.

    KEY RESPONSIBILITIES AND ACCOUNTABILITIES

    • Track and drive Vertical Utilization and Pyramids
    • Drive Internal talent movements
    • ATP Cost as a % of Revenue
    • Timely fulfillments of demand tagged for internal
    • Timely and accuracy of metrics published
    • Establish and automate the talent development framework on all talent management parameters
    • Upskilling and Cross skilling of ATP talents
    • Number of Managers and leaders identified internally
    • Identify high potential talents through talent review process
    • Adherence to SLA's and systemic compliances established for TMG
    • Customer Satisfaction
    • Establish measure for Customer Satisfaction
    • Elicit customer satisfaction
    • Customer Support
    • Ensure timely & adequate support to CBUs in related areas of revenue and efficiency governance
    • People Management
    • On-time goal setting and performance development
    • Ensure diversity mix
    • Employee satisfaction
    • Rotation
    • Employee Engagement
    • Capability Development
    • Preparation and execution of deveopment plan
    • Orientation to culture development programme

    EDUCATION QUALIFICATION

    1. MBA
    2. Any Graduate

    MINIMUM EXPERIENCE REQUIRED

    1. 10 Yrs in Talent Management / Talent Acquisition / Resource Management

    DOMAIN/ FUNCTIONAL SKILLS

    • Recruitment, Staffing
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