- Attending training sessions to grow knowledge of products and to develop customer service skills.
- Resolving phone, walk-in, mail, fax, and email customer inquiries.
- Processing and logging incoming calls into the CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing outstanding customer service.
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Service Operations Associate
Found in: Talent IN C2 - 2 days ago
Gartner Gurugram, India Full timeAbout the role: · This role is a part of Global Sales Strategy and Operations (GSSO) group in Gartner. The GSSO includes various teams focused on increasing sales and services productivity through multiple business critical initiatives such as Prospecting, Technology, Analytics, ...
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Client Services Associate
Found in: Talent IN C2 - 2 days ago
FRI FIL India Business and Research Services Private Limited Gurugram, India Full timeDescription · Title Associate / Senior Associate - Customer Relations · Department Client Services · Location Gurgaon · Reports to Assistant Manager/Team Lead - Customer Relations · Level Client Services Operations - 1 · We're proud to have been helping our clients build be ...
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Associate - Customer Service
Found in: beBee S2 IN - 13 hours ago
Alight Gurgaon, India OTHEROur story · At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." · Our Values: · Champion People – be empathetic and help create a plac ...
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Guest Service Associate
Found in: Talent IN C2 - 3 days ago
Accor Gurugram, India Full time· Company Description · "Why work for Accor? · Job Description · Primary Responsibilities · Operation · Attend daily briefings and takes on daily assigned tasks · Candidate should have minimum 1 year of experience in laundary. · Understand the difference in guest levels (VIPs ...
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Financial Service Associate
Found in: Talent IN C2 - 5 days ago
humgrow Gurugram, IndiaThe Financial Services SalesRepresentative plays a crucial role in meeting business targets forinsurance against loans by generating new leads and cultivatingrelationships with customers. They will crosssell a range offinancial products to meet customer needs and contribute tobus ...
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Associate, Shared Services
Found in: Talent IN C2 - 15 hours ago
MongoDB Gurugram, IndiaWe are looking to speak to candidates who are based in Gurugram. · Position Expectations · As an Individual Contributor as part of the HR Shared Services team in India, you will play a vital role responsible for transitioning work and making sure relevant SLA's are met · Learn an ...
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Financial Service Associate
Found in: Talent IN C2 - 3 days ago
humgrow Gurugram, IndiaJob Description · The Financial Services Sales Representative plays a crucial role in meeting business targets for insurance against loans by generating new leads and cultivating relationships with customers. They will cross-sell a range of financial products to meet customer nee ...
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Associate - Comer Service
Found in: Talent IN C2 - 1 day ago
Alight Gurugram, India RegularOur story · At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." · Our Values: · Champion People – be empathetic and help create a p ...
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Associate, Shared Services
Found in: Talent IN C2 - 2 days ago
MongoDB Gurugram, IndiaPosition Expectations · As an Individual Contributor as part of the HR Shared Services team in India, you will play a vital role responsible for transitioning work and making sure relevant SLA's are met · Learn and perform newly set up processes and over time gain subject matter ...
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Guest Service Associate
Found in: Talent IN C2 - 3 days ago
Accor Gurugram, India Full time· Company Description · "Why work for Accor? · Job Description · Prime Function : · Responsible for daily administration, meeting and greeting visitors, dealing with guests' queries and complaints, and booking rooms. · Maintain high standards of customer services at the Recepti ...
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Senior Associate- Client Services
Found in: Talent IN 2A C2 - 5 days ago
UnitedLex Gurugram, IndiaAbout Us · UnitedLex India Private Limited (formerly known as iRunway India Private Limited) is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovatio ...
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Associate Services Business Analyst
Found in: Talent IN C2 - 1 day ago
Gartner Gurugram, India Full timeAbout this role: · The Global Strategy and Operations team at Gartner is a unique opportunity for talented individuals to gain exposure to critical business functions and jumpstart their corporate journey. Associate Services Business Analysts are staffed across various services ...
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Knowledge Services Associate Consultant
Found in: Talent IN C2 - 23 hours ago
ZS Gurugram, India Full timeZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping solution ...
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Managed Services Project Associate
Found in: Talent IN C2 - 15 hours ago
SHL Gurugram, India Full timeJob Description Say yes to a better tomorrow SHL, People Science. People Answers. · Are you ready to be the backbone of SHL's Managed Service Project Management Team? Ever wondered what it's like to assist a diverse range of products and services across global territories fro ...
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Knowledge Services Associate Consultant
Found in: Talent IN C2 - 1 day ago
ZS Gurugram, India Full timeOverview · Knowledge Services group offers a broad spectrum of Business Research, Pre-Sales and other knowledge-based services to clients and internal stakeholders. Knowledge Services has emerged as one of ZS's distinctive competitive advantages, and a key enabler for our consul ...
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Senior Associate II, Network Services
Found in: Talent IN C2 - 5 days ago
5100 Kyndryl Solutions Private Limited Gurugram, India Full timeWho We Are · At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, in ...
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Process Associate- Customer Service Transaction
Found in: Talent IN C2 - 1 day ago
Genpact Gurugram, India Full timeWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom ...
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Customer Service Associate Fresher Job
Found in: beBee S2 IN - 4 days ago
Paisabazaar Gurgaon, India Full time· About the job: · Paisabazaar is hiring an associate service consultant for the Gurgaon location. Golden opportunity to start your career with Only face-to-face interviews are available (No telephonic/virtual interviews available) · Key responsibilities: · 1. Assisting custom ...
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Associate - Bereavement Hub Client Services
Found in: Talent IN C2 - 11 hours ago
FRI FIL India Business and Research Services Private Limited Gurugram, India Full timeDescription · Title Associate - Bereavement Hub Client Services · Department Client Services · Location Gurgaon · Reports To Team Lead · Level 1 · We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By wor ...
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Senior Associate 1, Fund Services Plus
Found in: Talent IN C2 - 1 day ago
RSM Gurugram, India Full timeWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture ...
Customer Service Associate - Gurugram, India - eTeam
Description
We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.