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    tele caller - Noida, India - RED GRIFFIN

    RED GRIFFIN
    RED GRIFFIN Noida, India

    Found in: Talent IN C2 - 18 hours ago

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    Full time
    Description

    Position Overview:

    We are seeking enthusiastic and motivated individuals to join our team as Tele callers. As a Tele caller, you will play a pivotal role in our organization by connecting with potential customers over the phone, introducing them to our products/services, and generating leads for our sales team. This is an excellent opportunity for freshers to kick-start their career in the dynamic field of sales and customer relations.

    Responsibilities:

    • Contact potential customers by phone to introduce our products/services and explain their features and benefits.
    • Answer incoming calls from prospective customers and address their inquiries in a professional and courteous manner.
    • Make outbound calls to follow up on leads and set up appointments for the sales team.
    • Keep accurate and detailed records of customer interactions in the provided database.
    • Collaborate with team members to achieve individual and team targets.
    • Build and maintain positive relationships with customers to ensure their needs are met effectively.
    • Keep up-to-date with product knowledge and industry trends to effectively communicate information to customers.
    • Handle customer objections and provide suitable solutions or escalate as needed.
    • Participate in training sessions to continuously improve your sales skills and techniques.

    Requirements:

    • No prior experience required; freshers are welcome to apply.
    • High school diploma or equivalent; further education is a plus.
    • Excellent verbal communication skills with a clear and professional phone voice.
    • Ability to engage and build rapport with potential customers.
    • Strong active listening skills to understand customer needs and concerns.
    • Basic computer skills to navigate the customer database and other software tools.
    • Goal-oriented mindset with a desire to achieve and exceed targets.
    • Ability to handle rejection and maintain a positive attitude.
    • Strong organizational and time management skills.
    • Adaptability to changing processes and strategies.
    • Fluency in the local language(s) is preferred.

    Salary Package:

    • The salary package for this position is in the range of 10,000 to 12,000 INR per month.
    • Incentives and performance-based bonuses may be provided based on achieving sales targets.

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