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    UX Researcher II, - Bengaluru, India - Disney+ Hotstar

    Disney+ Hotstar
    Disney+ Hotstar Bengaluru, India

    Found in: Talent IN C2 - 4 days ago

    Disney+ Hotstar background
    Full time
    Description

    KEY RESPONSIBILITIES:

  • Conduct user research on various aspects of products and experiences using methods such as usability studies, projective techniques, and contextual inquiry
  • Regularly engage with users to understand their needs and pain points
  • Collect and analyze user behavior through qualitative studies, call-listening, ethnographic studies, surveys, benchmark studies, and online experiments (A/B testing)
  • Collaborate with Product Designers, Product Managers, Engineers, and other User Experience Researchers (UXRs) to identify research opportunities
  • Advocate research findings to diverse audiences through written reports, storyboards, and presentations

    • SKILLS & ATTRIBUTES FOR SUCCESS:

  • Knowledge of qualitative and quantitative user research methodologies, including experimental design, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more
  • Keen interest in UX design processes and methodologies. An interest in exploring new methodologies
  • Entrepreneurial mindset with a focus on translating research insights into impactful product experiences, a proven ability to work within tight timelines, and excellent project management skills. Experience working in high-paced product startup environments is preferred
  • Understanding behavioral analytics and following data-driven decisions
  • Passion for research and testing, with a desire to collaborate with creative contributors in Agile project teams. A portfolio demonstrating complex system research and user testing outcomes for web, LR(living room devices), and mobile experiences
  • Strong multitasking skills and the ability to connect the dots between multiple projects while aligning with the core product and business values
  • Willingness to work independently and collaboratively, thrive in fast-paced environments with tight deadlines, and efficiently handle high-volume tasks
  • Good communication skills to confidently present research findings to various audience types and seniority levels, providing valuable insights that drive tangible value and execution of research and testing outcomes.
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