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Visakhapatnam

    Department Manager - Visakhapatnam, India - Spencers Retails Limited

    Spencers Retails Limited
    Spencers Retails Limited Visakhapatnam, India

    1 week ago

    Default job background
    Full time
    Description

    job title:-department manager

    job description:-Key Deliverables:

    • Develop a store business plan in line with the business strategy
    • Encourage and promote all opportunities to drive sales, leading by example
    • Implementation of BU marketing guidelines
    • Ensure store layout is within Marks and Spencer guidelines
    • Understand local customer needs and ensure this is delivered through both product and service
    • Proactively use all management information tools available to analyze performance and respond to trends with the appropriate action
    • Line Manage your direct reports using effective performance coaching to achieve results
    • Ensure accurate and timely delivery of the seasonal look as per UK guidelines
    • Engage staff in the store with regular briefings and accurate and timely delivery of the recognition policy in store.
    • Monitor and take actions necessary to improve shrinkage and profit protection
    • Ensure store and staff presentation standards are consistent with brand requirements
    • Ensure health and safety requirements are fully compliant
    • Manage all third party contractors on site
    • Enhance sales through identification of trends related to footfall, conversion, UPT, etc.
    • Ensure a smooth and accurate process for stock management in the store
    • Manage your controllable cost lines in-store, to come in on or under target
    • Ensure store staff are trained in customer service requirements and that OSS is alive in the store consistently improving mystery shop results
    • Ensure sequential links for layout in consultation with the Visual Merchandiser
    • Monitor the feedback from staff and customers on the store products and services and give feedback to the relevant area where required
    • Ensure quality recruitment for store advisors and supervisors in the store in consultation with HR
    • Manage staff scheduling to optimize resource allocation and to ensure adequate staff cover on the floor at all times
    • Conduct performance appraisals of your team


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