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    Business Analyst - Karnataka, India - Expleo Group

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    Description

    NP- 30 days to Immediate Joiner

    Must Have :-

    PoS Machine Process, Merchant Acquiring, Merchant Onboarding, JIRA, Credit Card Aquiring

    JD

    Business Requirement Analysis: Gather and analyze business requirements for enhancements and new features within GTB

    Stakeholder Collaboration: Working closely with various stakeholders, including clients, product managers, and development teams, to ensure alignment with business

    User Story / BRD Preparation: Create detailed user stories/BRD's and use cases that outline system functionalities

    Data Analysis: Analyze and interpret data related to corporate banking transactions and customer behavior to identify trends

    Change Management: Assess the impact of changes on existing processes

    Documentation: Maintain comprehensive documentation of business requirements and use them accordingly

    User Training: Assist in the development and delivery of user training materials to ensure successful adoption of new portal

    User Experience (UX) Improvement: Collaborate with UX designers to enhance the overall user experience of the online banking

    Product Knowledge: Possess a deep understanding of the corporate online banking and Cash management products and stay updated on industry

    Reporting: Create reports and provide insights to management on project progress, key performance indicators, and areas for improvements

    Agile / Waterfall Methodology: Work within Agile or Waterfall methodologies to ensure efficient project management

    Continuous Improvement: Continuously seek opportunities to optimize the corporate online banking portal for improved user satisfaction and operational easiness



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