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IT Support Engineer - Delhi, India - Excis Compliance ltd
Description
Job DescriptionInstalling and configuring client computer systems.Responding to client IT support requests.
Meeting with clients to diagnose software, networking, or hardware issues.
Providing technical support on-site or via remote-access systems.
Offering solutions that meet the needs of the client.
Repairing hardware malfunctions, software issues, and networking problems.
Maintaining good client relations.
Tracking and managing work records.
Compiling job reports.
Requirements
English & Local Language
Ability to manage schedule on multiple projects
Transparent and kind communication
Proven work Experience in the role
Advance knowledge of Windows OS (Mac, Linux is a bonus)
Practical Experience in the role
Excellent problem-solving skills
Organisational and interpersonal skills
Benefits N/ARequirementsProven work experience as a technical support engineer. Knowledge of web services, API, and IP-based protocols. Experience with scripting languages such as Perl or Shell. Knowledge of computer hardware and networking systems. Good time management skills. Good interpersonal skills. Ability to troubleshoot complex hardware and software issues. Excellent written and verbal communication skills. Ability to think critically.
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