Customer Support Executive - Bengaluru, India - Education Today

Education Today
Education Today
Verified Company
Bengaluru, India

1 week ago

Deepika Kaur

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Deepika Kaur

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Description
Company - Not Disclosed

Role - Customer Support Executive

Experience - Fresher to 3 Years

Salary - 18K to 25K

Location - Bangalore - Silk Board


Customer Service Representative Responsibilities:


  • Maintaining a positive, empathetic, and professional attitude toward customers.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:


  • High school diploma, general education degree, or equivalent.
  • Comfortable using computers ( Ms Word and Excel)
  • Experience working with customer support.

Salary:
₹18, ₹25,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Paid sick time

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)


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