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    team leader - Mumbai, India - Accor

    Accor
    Accor Mumbai, India

    6 days ago

    Accor background
    Full time
    Description

    Company Description

    Job Description

    Primary Responsibilities

    Operation

  • Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
  • Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
  • Supervise public areas
  • Replenish guest supplies and ensure that guests requests are promptly attended to
  • Attend to reports on damage or malfunction in hotel rooms
  • Maintain equipment in proper state of cleanliness
  • Maintain a section floor report
  • Conduct regular room checklists
  • Report unusual behavior/activities on floors to Executive Housekeeper
  • Record room status in allocated section accurately
  • Assist Executive Housekeeper in assessing team members' attendance and performance

    • Other Responsibilities

  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the assigned by the Management
  • Establish and maintain effective employee working relationships
    • Qualifications

    Your experience and skills include:
    Warm and caring personality; previous housekeeping experience is an asset
    Ability to anticipate and focus attention on guest needs, being professional and welcoming
    Excellent organizational skills and time management

    Additional Information

    Your team and working environment:
    In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
    Note: Customization may be included for any specific local or legislative requirements, such as work permits
    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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