Jobs
>
Mumbai

    Team Leader - Mumbai, India - Foundever™

    Foundever™
    Foundever™ Mumbai, India

    4 days ago

    Default job background
    Description

    Job Summary


    Team Leader- Operations –Voice /Blended (US)

    Roles and Responsibilities:

    1 Should have Team Handling Experience

    2 Should have 1+Years' Experience as Team Leader

    3 Should exhibit People Management Skills.

    4 Should be aware of the various Operations and Client Metrics.

    5 Strong analytical, solving skills with strong MS Excel skills.

    6 Needs to have the drive to achieve given targets.

    7 Process adherence (Check, analyze, Control & Improvement).

    8 Drive & adhere to Policies & Procedures.

    9 Should be well versed in coaching & providing feedback

    10 Basic exposure to excel.

    11 Good process knowledge and Good interpersonal skills

    The candidate should be possess the following skills

    - People Management skills

    - Client Management skills

    - Process Management skills

    - Coaching and Training

    - Feedback and Performance Management skills

    - Attrition, Shrinkage, AHT, CSAT, Schedule Adherence, BQM Management, SLA Management

    5 Days Working Role

    Work from office opportunity

    Education Target: Minimum Graduate (Any Bachelor's Degree)

    Education : HSC

    Experience : Minimum 1 year of experience as a TL

    Process : International (International Process only should apply)

    Background : BPO Experience

    Shift Window : 24 x 7

    Weekoffs : Any 2 days in a week

    Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills

    Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage

    Notice Period : Minimum 30 days or immediate


  • noon

    Team Leader

    4 days ago

    noon Maharashtra, India

    Job title: Team Leader - Admin · Location: India · Reporting to: Assistant Manager · About noon · noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. ...

  • Borzo India

    Team Leader

    1 day ago

    Borzo India Mumbai, India

    Borzo (formerly Wefast) is one of the biggest and most technologically advanced players in the global same-day delivery market. We deliver unparalleled convenience to businesses and people, all the while creating millions of job opportunities. · Link: · Expected Outcomes: · Con ...

  • timesjobs

    Team Leader

    1 week ago

    timesjobs Mumbai, India Full time

    · JOB DETAILS · Team Leader IB : · Must have minimum 6-8 months experience as Team Leader in IB process · Shift timings: Male: 1pm to 10pm or 2 pm to 11pm l Female: 7am to 7 pm( any 9 hrs shift) · Minimum HSC pass · Should have basic excel knowledge · Must be aware of Attrition ...

  • Teleperformance

    Team Leader

    5 days ago

    Teleperformance Mumbai, India

    Job Responsibilities · Review adjudicated claims for accuracy and final resolution · •Issue adjusted, corrected, and/or rebilled claims to insurance companies · •Review and analyze claims denials to perform the appropriate appeals necessary for reimbursement · • Reviewing aging r ...

  • Hyatt Corporation

    Team Leader

    5 days ago

    Hyatt Corporation Mumbai, India Full time

    Team Leader - Food & Beverage · Hyatt Centric Hyatt Centric Juhu Mumbai IN - MH - MumbaiBars/Restaurants/OutletsEntry Level ManagerFull-timeReq ID: MUM001574Local Summary · You will be responsible to assist with the efficient running of the department in line with Hyatt Inter ...

  • Teleperformance

    Team Leader

    5 days ago

    Teleperformance Mumbai, India

    Job Responsibilities · Identifying priority task that needs Authorization · •Review mandatory medicals records · •Verifying EVBV · •Requesting Auth via Payor portal/Call · •Following up on Auth requests · •Update Auth details to Patient account in EPIC system · •Communicating wit ...

  • BCD Travel

    Team Leader

    4 days ago

    BCD Travel Mumbai, India

    Job Description · Bring your passion and energy to our growing team. We're hiring · Team Leader · Full Time, Mumbai India · As a Team Leader, you will · Be the first person in the market and really a pioneer. · Expected to provide an exceptional, high-touch service assisting ...

  • SI PLACEMENTS INTERNATIONALS

    Team Leader

    1 day ago

    SI PLACEMENTS INTERNATIONALS Mumbai, India Full time

    Position: Team Leader · Location: Mumbai, India · Salary: 30,000 plus benefits · Contact: Email: | Phone/WhatsApp: · About Us: · We are a reputable company based in Mumbai, dedicated to fostering a collaborative and dynamic work environment. As we continue to grow, we are seeki ...

  • One Point One Solutions

    Team Leader

    3 days ago

    One Point One Solutions India, Mumbai Full time

    Working as a Team leader in outbound Collection / Sales/Lead Generation for at least one year. · Lead, motivate, counsel, develop and coach CREs to meet departmental KPIs and project SLAs · Effective liaison with various departments within the organization to gain support and r ...

  • ICCS

    Team Leader

    4 days ago

    ICCS Mumbai, India

    Position: Team Leader · Experience: 3-5 Years · Notice Period: Immediate -15 Days · Responsible for staff retention with in team · Coordination between Manger and Team Members · Handle a team of Associates · Manage team performance on SLAs & KRA · Control shrinkage, attrition, ...

  • Hyatt Corporation

    Team Leader

    4 days ago

    Hyatt Corporation Mumbai, India Full time

    Team Leader - Front Office · Grand Hyatt Grand Hyatt Mumbai IN - MH - MumbaiFront OfficeEntry Level ManagerFull-timeReq ID: MUM001539Local Summary · You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Str ...

  • Morningstar

    Team Leader

    4 hours ago

    Morningstar Mumbai, India Full time

    Role: Team Leader · Team: MID-Portfolio · Shift: US · Job description – · The Data Team Lead oversees the management of the day-to-day activities for a sub-team of managed investment data (MID) that powers the Morningstar products and platforms. Typically, the Data Team Lead wo ...

  • Etraveli Group

    Team Leader

    4 days ago

    Etraveli Group Mumbai, India Full time

    Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold con ...

  • V-Trans

    Team Leader

    1 week ago

    V-Trans Mumbai, India

    Role · Team Leader / RSM Job Location · South Work Experience & Qualification · Over 10 years of experience with minimum 3 to 4 years of Team handling experience in B 2 B competitive environment , preferably from logistics industry but not mandatory Roles & Responsibilities ...

  • INNOMOTICS INDIA PRIVATE LIMITED

    Team leader

    9 hours ago

    INNOMOTICS INDIA PRIVATE LIMITED Mumbai, India Permanent

    Motors anddrives are our business, redefining performance from fossil combustion tointelligent converters, from check-time per day to uptime per lifecycle, fromsimply on/off to everything smart in between. Our most powerful engine: morethan 15,000 dedicated experts, doers, and co ...

  • Cognizant Technology Solutions

    Team Leader

    2 days ago

    Cognizant Technology Solutions Mumbai, India OTHER

    Team Leader · JOB DESCRIPTION – SAS Programmer · Graduate/Post-Graduate in Statistics/Mathematics/Computer Science/Life Sciences. · A minimum of 6+ years of experience in Statistical programming and/or design and analysis of Phase I to Phase IV clinical trials in a Contract Resea ...

  • Concentrix

    Team Leader

    6 days ago

    Concentrix Mumbai, India Full time

    Job Title: · Team Leader - OperationsJob Description · The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountabil ...

  • Concentrix

    Team Leader

    3 days ago

    Concentrix Mumbai, India Full time

    Description · The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Concentrix is a technology-enabled g ...

  • Etraveli AB

    Team Leader

    6 days ago

    Etraveli AB Mumbai, India Full time

    Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold con ...

  • Etraveli AB

    Team Leader

    4 hours ago

    Etraveli AB Mumbai, India

    Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold con ...