Jobs
>
Mumbai

    Senior Stock Support Engineer - Mumbai, India - Nivoda

    Nivoda
    Nivoda Mumbai, India

    1 week ago

    Default job background
    Full time
    Description

    Designation: Senior Stock Support Engineer (Application Support )
    Location: Mumbai (Remote/Hybrid)

    Shift timings: Anytime b/w 4pm to 10am (Shift timings to be confirmed at a later stage)

    We are looking for a Senior Stock Support Engineer to join our dynamic team. The ideal candidate should be a team player, highly motivated, analytical, strategic and creative with excellent experience in building a good network and partnering to grow Nivoda's seller community.


    About us:

    Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong, Johannesburg, Antwerp and Amsterdam.

    We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.

    Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.

    The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to 300+ internationally. We are a global team of big thinkers, risk takers and hard workers. To know more please visit

    What you'll do:

  • Communicating with suppliers and providing application support
  • Connecting with the Sales team to extend support to the new identified suppliers/existing suppliers
  • Maintaining a TAT to resolving the queries to suppliers
  • API integrations and mapping in NodeJS
  • Work closely with the Developers team and Sales team

    • What you'll need:

  • 4+ years' experience into Application Support
  • Ability to diagnose and resolve technical and non-technical issues efficiently.
  • Strong problem-solving skills to identify root causes of problems.
  • Patience and empathy in dealing with users' issues.
  • Ability to explain technical concepts in non-technical terms.
  • Capacity to manage multiple tasks and prioritize based on urgency and impact.
  • Keeping detailed records of issues, resolutions, and troubleshooting steps.
  • Generating reports on support activities, trends, and performance metrics.
  • Willingness to learn new technologies and processes.
  • Adaptability to changes in the application landscape and business requirements.
  • Collaboration with developers, QA engineers, and other stakeholders to resolve issues and improve the application.
  • SQL understanding and working knowledge on queries, joints
  • Live support experience required.
  • Strong verbal and written English skills are needed to communicate within the company along with the clients.
  • Dedicated, honest, highly energetic and possess positive approach
  • Self-Driven individual and detailed oriented
  • Experience with diamonds is a plus.
    • Preferred Skills:
  • Entry-level development experience or a strong drive to become a developer is an advantage.
  • Experience in handling API related issues
  • Some exposure to coding is an added advantage.
  • MS Excel skills
  • Basics of Postman , VS Code, Git Hub.
    • What you'll get:
  • Flexible working hours and a great company culture
  • Hybrid or Permanent WFH option
  • Opportunity to grow into an entry level developer position.
  • Dynamic working environment in an extremely fast-growing global company
  • As a part of our commitment to employee well-being, we provide healthcare benefits for you and your family and unlimited holiday allowance.
  • Statutory benefits like PF & Gratuity etc.
  • Opportunity to make a real impact at a pivotal point in Nivoda's journey.
  • Join an amazing team of professionals who next to delivering great work deeply care about mutual respect and having fun.
  • NTT Ltd.

    Network Support Engineer-10

    3 weeks ago

    NTT Ltd. Mumbai, India

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • Sapwood Ventures Pvt.

    Support Engineer-l1 Proxy

    3 weeks ago

    Sapwood Ventures Pvt. Mumbai, Maharashtra, India

    We are hiring for our reputed client for the following requirement: · Position · - Proxy L1 Eng. · Location · - Mumbai · **Level 1 Support** · **Qualifications Job Requirements**: · - BE/B.Tech/B.Sc/BCA or equivalent · - CCNA Sec. or Equivalent · - Overall 2-4 years experience in ...

  • Crest IT Consulting Pvt. Ltd.

    Application Support Engineer-l1

    1 week ago

    Crest IT Consulting Pvt. Ltd. Mumbai, Maharashtra, India

    Analysis and Resolution for all AppSec and VAIPT points raised by bank team as per severity (Critical, high, medium and low) of point · **Role Proficiencies**: · - Experience in Production Management for Windows Application server · - Technically sound on MS SQL 2016\2019 · - Wri ...

  • Dixit Infotech Services Pvt. Ltd

    Desktop Support Engineer-l1 Tcs Starbucks

    2 weeks ago

    Dixit Infotech Services Pvt. Ltd Mumbai, Maharashtra, India

    Desktop Support Engineer (Semi field Job) · - Knowledge of Hardware Application Outlook 365(POS/SAP/Ticket Tool) value added · - Engineer should be of Retail industry (value added). · - Engineer should have basic Knowledge of Unix server (Value Added). · - Engineer should be able ...

  • VASMI Group

    Server Support Engineer-l2/l3

    1 week ago

    VASMI Group Goregaon East, Mumbai, Maharashtra, India

    **Position: Server Support Engineer (L2/L3)** · **Experience: 3-8 years** · **Location: Goregaon, Mumbai** · **Notice Period: Immediate to 20 days Joiners** · **JD for Server Support L2/L3 Roles** · 1. All Windows Server End to End OS Management (Windows 2012/16/19) - Installatio ...

  • Space Matrix Design Consultants

    IT Support Engineer

    1 week ago

    Space Matrix Design Consultants mumbai, India

    We are seeking a new IT Support Engineer for our Mumbai office. · You will be responsible to plan, implement and maintain desktops, printers, servers, voice and network infrastructure to ensure consistent performance through maximum uptime. · In brief · Should have good experi ...

  • BAUER

    IT-Support Engineer

    4 days ago

    BAUER Mumbai, India

    Bauer We are looking for an experienced IT-Support Engineer (m/f/x) for our plant in Mumbai. · Your tasks: · Provide L2 and L3 front-end support for various software applications and systems · Manage and troubleshoot LRS printer-related issues · Deliver exceptional software sup ...

  • Space Matrix Design Consultants

    IT Support Engineer

    1 week ago

    Space Matrix Design Consultants Mumbai, India

    We are seeking a new IT Support Engineer for our Mumbai office.You will be responsible to plan, implement and maintain desktops, printers, servers, voice and network infrastructure to ensure consistent performance through maximum uptime. · In briefShould have good experience in O ...

  • Larsen & Toubro

    it support engineer

    5 days ago

    Larsen & Toubro Mumbai, India

    Any Degree / Diploma with proven work experience as a IT support engineer. · Knowledge of computer hardware and networking systems. · Ability to troubleshoot complex hardware and software issues. · Installing and configuring computer systems and responding to IT support requests. ...

  • Space Matrix Design Consultants

    IT Support Engineer

    1 week ago

    Space Matrix Design Consultants Mumbai, India

    We are seeking a new IT Support Engineer for our Mumbai office. · You will be responsible to plan, implement and maintain desktops, printers, servers, voice and network infrastructure to ensure consistent performance through maximum uptime. · In brief · Should have good experienc ...

  • Excis Compliance ltd

    IT support Engineer

    2 weeks ago

    Excis Compliance ltd Mumbai, India

    Job Description · Engineer shall perform the following in-scope tasks: · Incident management, problem management, change management, request fulfilment, hands and feet support for the below mentioned assets (not limited to) · Endpoint Devices (e.g., Desktops/Laptop/MacBook/Notebo ...

  • Ericsson

    Support Engineer

    3 weeks ago

    Ericsson Mumbai, India

    Description · Join our Team · Our Outstanding Opportunity · We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You wil ...

  • Excis Compliance ltd

    IT support Engineer

    1 week ago

    Excis Compliance ltd mumbai, India

    Engineershall perform the following inscopetasks: · Incidentmanagement problem management change management request fulfilmenthands and feetsupport for the below mentioned assets (not limitedto) · Endpoint Devices(e.g. Desktops/Laptop/MacBook/Notebook/Tablets/Mobiledevices) · and ...

  • VASMI Group

    Server Support Engineer-l2/l3

    5 days ago

    VASMI Group Goregaon East, Mumbai, Maharashtra, India

    **Position: Server Support Engineer (L2/L3)** · **Experience: 3-8 years** · **Location: Goregaon, Mumbai** · **Notice Period: Immediate to 20 days Joiners** · **JD for Server Support L2/L3 Roles** · 1. All Windows Server End to End OS Management (Windows 2012/16/19) - Installatio ...

  • VDA Infosolutions

    Support Engineers

    5 days ago

    VDA Infosolutions mumbai, India

    Desired Qualities · Excellent interpersonal skills & communication skills · Should have planning & organizing skills · Excellent problem solving and trouble shooting skills · Should handle Incidences efficiently and independently · Should find out the RCA's · Exposure work ...

  • VDA Infosolutions

    Support Engineers

    1 week ago

    VDA Infosolutions Mumbai, India

    Desired Qualities · Excellent interpersonal skills & communication skillsShould have planning & organizing skillsExcellent problem solving and trouble shooting skillsShould handle Incidences efficiently and independentlyShould find out the RCA'sExposure working for an IT companie ...

  • Unisys

    IT Support Engineer

    1 day ago

    Unisys Mumbai, India Full time

    What success looks like in this role: · • Provides support for software, hardware and networking support for desktops, laptops and servers · • Provides maintenance and support on legacy products · • May Provides Support for Enterprise Products · • Performs disk replacement on e ...

  • Midas Research and Development Centre India Pvt. Ltd.

    Technical Support Engineer

    4 days ago

    Midas Research and Development Centre India Pvt. Ltd. Mumbai, India

    Role Description: · This is a full-time role for a Technical Support Engineer (Geotechnical) located in Mumbai. The Technical Support Engineer will be responsible for providing technical assistance and troubleshooting for customers, utilizing their analytical skills to understand ...

  • Birlasoft

    Desktop Support Engineer

    5 days ago

    Birlasoft maharashtra, India

    Job Title: Desktop Support Engineer · Location: Ratnagiri, Maharashtra · Experience: 2-6 Years · Job Description: · We are seeking a skilled Desktop Support Engineer to join our team and provide technical assistance and support for desktops, laptops, peripherals, and software app ...

  • Ventura

    Application Support Engineer

    1 week ago

    Ventura Mumbai Metropolitan Region, India

    About the Company: · Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is entering the next phase of growth by pivoting to a digital-first approach and strengthening its direct-to ...