Jobs
>
Mumbai

    Support Engineer - Mumbai, India - Ericsson

    Ericsson
    Ericsson Mumbai, India

    1 week ago

    Ericsson background
    Description

    Description

    Join our Team

    Our Outstanding Opportunity

    We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
    The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.
    As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are expected to travel internationally and work in different cultural environments. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date. Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.

    What you will do

  • Handle customer issues
  • Handle dedicated support
  • Handle Software Update Management (SUM) Mentor Remote Service Gateway (RSG)

    • To be successful in the role you must have:

  • Domain experience: area of expertise – e.g.: Cloud, BSS, OSS etc.
  • Negotiation & argumentation skills
  • Planning & organizing skills Delivering results & meeting customer expectations Presentation & communication skill
  • Working with people
  • Applying expertise & technology

    • Why Join Ericsson?

    At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You ́ll be challenged, but you won't be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

    What Happens once you apply?

    to find all you need to know about what our typical hiring process looks like.

    Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

    We are proud to announce Ericsson India is ranked among Top 50 companies in the country and is once again officially Great Place to Work CertifiedTM in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture."

  • NTT Ltd.

    Network Support Engineer-10

    1 week ago

    NTT Ltd. Mumbai, India

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • Sapwood Ventures Pvt.

    Support Engineer-l1 Proxy

    1 week ago

    Sapwood Ventures Pvt. Mumbai, Maharashtra, India

    We are hiring for our reputed client for the following requirement: · Position · - Proxy L1 Eng. · Location · - Mumbai · **Level 1 Support** · **Qualifications Job Requirements**: · - BE/B.Tech/B.Sc/BCA or equivalent · - CCNA Sec. or Equivalent · - Overall 2-4 years experience in ...

  • Dixit Infotech Services Pvt. Ltd

    Desktop Support Engineer-l1 Tcs Starbucks

    1 day ago

    Dixit Infotech Services Pvt. Ltd Mumbai, Maharashtra, India

    Desktop Support Engineer (Semi field Job) · - Knowledge of Hardware Application Outlook 365(POS/SAP/Ticket Tool) value added · - Engineer should be of Retail industry (value added). · - Engineer should have basic Knowledge of Unix server (Value Added). · - Engineer should be able ...

  • Excis Compliance ltd

    IT support Engineer

    6 days ago

    Excis Compliance ltd Mumbai, India

    Job Description · Engineer shall perform the following in-scope tasks: · Incident management, problem management, change management, request fulfilment, hands and feet support for the below mentioned assets (not limited to) · Endpoint Devices (e.g., Desktops/Laptop/MacBook/Notebo ...

  • Ventura

    Application Support Engineer

    6 days ago

    Ventura Mumbai, India

    About the Company: · Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is entering the next phase of growth by pivoting to a digital-first approach and strengthening its direct-to-c ...

  • RAD

    Technical Support Engineer

    1 day ago

    RAD Mumbai, India

    RAD is a global leader for telecom access solutions. for over 40 years, RAD reliably supplies communications service providers and critical infrastructure operators in over 150 countries with best-of-breed EADs/NIDs, industrial IoT, 5G xHaul, and Operational WAN solutions. · RAD ...

  • Excis Compliance

    Desktop Support Engineer

    1 week ago

    Excis Compliance Mumbai, India

    Engineer shall perform the following in-scope tasks: · Incident management, problem management, change management, request fulfilment, hands and feet support for the below mentioned assets (not limited to) · Endpoint Devices (e.g., Desktops/Laptop/MacBook/Notebook/Tablets/Mobile ...

  • Crest IT Consulting Pvt Ltd.

    Application Support Engineer

    2 days ago

    Crest IT Consulting Pvt Ltd. Mumbai, India

    We are currently seeking a diligent and technically proficient L1 Application Support Engineer to join our team. · The successful candidate will have a minimum of one year of experience in providing Level 1 support for software applications, with a strong foundation in SQL and W ...

  • Allied Digital Services Limited

    Desktop Support Engineer

    1 week ago

    Allied Digital Services Limited Mumbai, India

    Hello Folks, · Greetings from Allied Digital Services · Walk-in Date & Timings- 12th April' 2024 (Friday): 10:00 AM to 5:00 PM · Walk-in Address: 15th Floor, Allied Digital Services, Nirmal Building, Barrister Rajni Patel Marg, Nariman Point, Mumbai, Maharashtra 400021 · Contact ...

  • Think360

    Technical Support Engineer

    1 day ago

    Think360 Mumbai Metropolitan Region, India

    Job Summary/Objective: · We are seeking a Technical Support Engineer to become an integral part of our team. Ideal for those who excel in diverse and adaptable work settings, this position primarily focuses on: · Providing dedicated technical support, including the proactive mo ...

  • Workassist

    Application Support Engineer

    1 day ago

    Workassist Mumbai, India

    Note : This is a requirement for one of the Workassist Hiring Partner · Role Description : · - This is a full-time on-site role located in Goregaon for an Application Support Engineer at Workassist. · - The Application Support Engineer will be responsible for providing technical ...

  • Unique Performance Techsoft Pvt Ltd

    Cyberark Support Engineer

    1 day ago

    Unique Performance Techsoft Pvt Ltd Mumbai, India

    Roles: · • Role: CYBERARK SUPPORT ENGINEER · • Location: Mumbai &Kerala · • Qualification: Any Graduate · • Experience: 2-6 YEARS · • Working days: Rotational · Responsibilities · • Provide CyberArk expert technical services to enterprise customers · • Lead and manage the succes ...

  • Ventura Securities Ltd.

    Application Support Engineer

    3 days ago

    Ventura Securities Ltd. Mumbai, India InternshipSHIP

    Role : Application Support Intern · Location : Thane, MAH · Internship Tenure : 6 months fulltime · About the Company : · Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is now en ...

  • AVE Promagne

    Production Support Engineer

    1 week ago

    AVE Promagne Mumbai, India

    We are seeking a Technical Support Engineer with expertise in Django and deep cloud infrastructure knowledge, preferably across multiple vendors with a focus on AWS. This role requires excellent communication skills and a background in DevOps. · Responsibilities : · - Provide tec ...

  • DigitalCube Consultancy

    Website-Support Engineer

    1 day ago

    DigitalCube Consultancy Mumbai, India

    Position · Website Support Engineer · Experience · 3-4 yrs · Reporting to · Manager - Digital · Location · Mumbai · Department · Digital · Job Role - The key areas of responsibilities are as follows: · Perform a variety of programming assignments requiring knowledge of establishe ...

  • Arting Digital

    Application Support Engineer

    1 week ago

    Arting Digital Mumbai, India

    Position title : Application Support · CTC : 7 LPA · Experience : 3+ yrs- · Location : Mumbai · Work Mode : On-site · Primary skills : L1 /L2 Support into Logistics Domain ,WMS/TMS/Transport · Qualification : Any Engineering/ Computers degree · Roles and Responsibilities : · - U ...

  • Ventura Securities Ltd.

    Application Support Engineer

    1 week ago

    Ventura Securities Ltd. Mumbai, India

    Role : Application Support Engineer · Location : Thane, MAH · Required experience : 2 years & above · Website : · About the Company : · Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the co ...

  • Pelican

    Client Support Engineer

    5 days ago

    Pelican Mumbai, India Full time

    Client Support Engineer · About Pelican · ACE Software is a leading provider of payment solutions to corporations and financial institutions of all types and sizes in EMEA, the Americas and Asia-Pacific. ACE Software puts intelligent automation, compliance and control firmly at ...

  • Intellectual Capital HR Consulting Pvt. Ltd.

    Network Support Engineer

    1 week ago

    Intellectual Capital HR Consulting Pvt. Ltd. Mumbai, India

    JD for network resource · Network Support role · Exp-2-4 · Broking house · Responsible for managing overall IT day to day operations · Implement IT continuous improvement programs · Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks ...

  • AWS India - Maharashtra - D03

    Cloud Support Engineer

    1 week ago

    AWS India - Maharashtra - D03 Mumbai, India Full time

    Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of ...