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    Support Engineers - Mumbai, India - VDA Infosolutions

    VDA Infosolutions
    VDA Infosolutions Mumbai, India

    19 hours ago

    Default job background
    Description
    Desired Qualities

    Excellent interpersonal skills & communication skills
    Should have planning & organizing skills
    Excellent problem solving and trouble shooting skills
    Should handle Incidences efficiently and independently
    Should find out the RCA's
    Exposure working for an IT companies under remote service desk/technical support
    Exposure to ITIL based work environment
    Ability to work in rotating shift

    Qualification Criteria

    Diploma or Degree holder
    Minimum 2 to 5 Years of experience in IT industry
    Technical Certification like MCSA,CCNA is must
    Good knowledge on windows and networks
    Knowledge on AD/DHCP/DNS is mandatory
    Knowledge on VLAN, VPN, Firewalls
    Should work independently
    Quick learner to the newer technology
    Exposure and hands on to work on ITIL based service desk tool, remote tools


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