2023 hr IT Expert talent Hub - Bengaluru, India - Bosch Group

Bosch Group

Verified Company

Bengaluru, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Job Description:

Responsibilities

Collaborate with Global Application Support Specialist, IT developers and other support teams
Contact with the vendor for any alignments, issues, case/incidents creations, SLA followup
Coordinate with other 1st level groups for consultation hours, best practices etc
Preparation of status and KPI (monthly status report)
Preparation of technical documentation and updating for Troubleshooting and 1st level
Preparation of training materials, provide training sessions whenever required
Supporting the onboarding of new team members
Analysis and coordination or release management (new releases, features and enhancements)
Conduct testing activities such as: preparation of testing scenarios, reviewing test cases, testing in different instances, updates on testing tool, documentations, exploratory testing etc.
Creating and maintaining tracking files
Maintenance of test data & test users, system cleaning activities
Continuous process improvement, collaborations and regular alignments with relevant stakeholders for topics such as: Interfaces, Data Security etc
Support any Adhoc activities or new workpackages.
Project Support (if necessary for any roll out activities)
Supporting project managers in Lisbon for the further rollout ́s in the countries
Preparation of preroll out activities including change and communication management

Qualifications:

Qualifications

Degree in Business Administration, Human Resources, Engineering or similar
Proficiency in Microsoft Office (namely Word, Power Point and Excel)
Knowledge in Power BI, Problemsolving and Analytical aptitude
Excellent communication and presentation skills
Logical, structured, proactive and effective way of working within international virtual teams
Global mindset, Team oriented, resourceful, ability to work on a fastpaced environment and ability to multitask
Fluent English, both written and spoken (C1 level), German is a plus