Customer Service Executive - Sany, India - Crown Veterinary Services Pvt Ltd

    Crown Veterinary Services Pvt Ltd
    Crown Veterinary Services Pvt Ltd Sany, India

    1 month ago

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    Description

    Job Responsibilities:

    • Manage high volume of incoming phone calls
    • Generate leads to drive sales
    • Assess customers' needs to ensure satisfaction
    • Build strong relationships and trust through open communication
    • Provide accurate and complete information using appropriate methods
    • Meet team sales targets and call handling quotas
    • Handle customer complaints and provide solutions promptly
    • Record interactions, process accounts, and maintain documentation
    • Follow communication procedures, guidelines, and policies
    • Go the extra mile to engage customers

    Location: Nariman Point

    Shift: 9am to 6pm, Monday to Saturday (Sunday off)

    Requirements: Fluency in English and ability to commute to Nariman Point

    Skills: communication, customer service, lead generation


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