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Associate Solution Engineer-14721
1 week ago
Whatfix Bengaluru, Karnataka, India**Who are we?** · The product has redefined the way companies onboard, train, and provide support to users Our Customer Success team, composed of Customer Success and Global Consulting teams (India, US, UK, Australia, and Germany) of around 280+ members, is working with large ent ...
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Solutions Engineer
6 days ago
IP Infusion bangalore, IndiaBrief - · A Solutions Engineer interfaces with customers and identifies their needs. A Solutions Engineer will then work with various departments from network engineers, support and operations to ensure a plan is in motion to improve the customer's experience or build a solutio ...
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Solutions Engineer
5 days ago
Thales Bengaluru, India Full timeThales India Engineering Competency Center (ECC) in Bangalore is seeking a Solution Engineer for MCO equipment, to be part of MCO engineering team. · In this role you will be in charge of Engineering activities to demonstrate the compliance and functionalities of equipment in fro ...
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Solution Engineer
3 weeks ago
CNH India Technology Center Bengaluru, IndiaAbout CNHI · At CNH Industrial we're building the world's most intelligent precision farming platform and applications to provide data-based services to our customers and partners on top of data gathered from machines (IOT), sensors and satellite/public sources. Our technology is ...
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Solution Engineer
6 days ago
Quess Corp Limited bangalore, IndiaHi · We are Hiring for One of our Major Clint MNC (Product Based Organization) · Role: Solution Engineer · Experience: 4 to 7 Years · Location: Bangalore · Notice period: Immediate to 30 Days. · Interested can drop your resume // // · Assignment description · The S ...
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Solutions Engineer
6 days ago
Enfusion bangalore, IndiaEnfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continent ...
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Solutions Engineer
6 days ago
Viavi Solutions Inc. bangalore, IndiaDescription · : The incumbent will enable increased sales and market share in the wireless market segment by providing pre and post-sales support to customers and Viavi teams for Viavi's solutions for these markets in APAC with focus on ORAN and Mobile Core network (3G/4G/5G) e ...
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Solutions Engineer
6 days ago
Altair Engineering Bengaluru, IndiaJob Summary: · We are seeking a dynamic and skilled Digital Twin & Data Analytics solutions engineer to join our technical presales and support team. The candidate should have strong background in data science and digital twin tools and technologies with a passion for understandi ...
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Solution Engineer
6 days ago
Spurtree technologies bangalore, India permanentRole : · Solutions Engineer is a strategic role where you will be a trusted consultant to our customers and drive the onboarding, implementation. It entails client engagement, coding, and interaction with different teams to help customers achieve their desired outcomes. · Soluti ...
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Solutions Engineer
6 days ago
Millennium Management bangalore, IndiaSolutions Engineer Solutions Engineer · The Equities Embedded Cloud Team is seeking a hands-on Solutions Engineer to build and implement cloud-based solutions for Portfolio Management teams. As part of the internal Professional Services engineering team, you will collaborate w ...
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Solutions Engineer
6 days ago
Millennium Management Bengaluru, IndiaSolutions Engineer · Solutions EngineerThe Equities Embedded Cloud Team is seeking a hands-on Solutions Engineer to build and implement cloud-based solutions for Portfolio Management teams. As part of the internal Professional Services engineering team, you will collaborate with ...
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Solution Engineer
1 week ago
Wipro bangalore, India? 5+ Years? experience in Architecture, Design and Development experience in Legacy Mainframe technologies (Common like COBOL, JCL, DB2, VSAM, CICS and Niche like PL1, IMS, Natural-Adabas, etc) ? Strong experience in PL1, IDMS/DB, ADS/O, IDMS DC ? Strong experience in building Mo ...
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Solutions Engineer
1 week ago
Zoom bangalore, India Full timeWhat you can expect · This individual serves as the lead advocate for customers. You will translate technical needs into product development recommendations, test customer environments and drive customer demand/features internally within Zoom. The SE must be able to understand ...
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Solutions Engineer
6 days ago
Altair Engineering bangalore, IndiaJob Summary: · We are seeking a dynamic and skilled Digital Twin & Data Analytics solutions engineer to join our technical presales and support team. The candidate should have strong background in data science and digital twin tools and technologies with a passion for understan ...
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Solutions Engineer
6 days ago
Whatfix bangalore, India Full timeWho are we? · Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We empower anyone, anywhere to have successful experiences with the technology they use every day, achieving greater knowledge, capability, and productivity for themselves and their organizations ...
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Solutions Engineer
6 days ago
IP Infusion Bengaluru, IndiaBrief -A Solutions Engineer interfaces with customers and identifies their needs. A Solutions Engineer will then work with various departments from network engineers, support and operations to ensure a plan is in motion to improve the customer's experience or build a solution. A ...
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Solution Engineer
6 days ago
IP Infusion Bengaluru, IndiaCandidature for professionals with experience in Customer Solution and System Testing and Customer Proof of Concepts with below experience · 10+ Years of experience in the technologies listed · Experience in Designing and testing network topologies simulating customer environment ...
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Solutions Engineer
6 days ago
Thales Bengaluru, IndiaThales India Engineering Competency Center (ECC) in Bangalore is seeking a · Solution Engineer · for MCO equipment, to be part of MCO engineering team. · In this role you will be in charge of Engineering activities to demonstrate the compliance and functionalities of equipment in ...
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Solutions Engineer
6 days ago
Whatfix Bengaluru, IndiaWho are we?Whatfix is the · #1 Digital Adoption Platform · (DAP) for Enterprises. We empower anyone, anywhere to have successful experiences with the technology they use every day, achieving greater knowledge, capability, and productivity for themselves and their organizations. T ...
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Solutions Engineer
1 week ago
Razorpay bangalore, IndiaThe Role: · The Individual will act as the customer-facing advocate for Razorpay's suite of Products and help & support the integrations team in the technical implementation for the Enterprises. This individual will report to the Leads of Integrations Team of Business Engineeri ...
Technical Solutions Engineer - Bengaluru, India - Arista Networks
Description
Arista Networks pioneered software-driven, cognitive cloud networking for large-scaledatacenter and campus environments. Arista's award-winning platforms, ranging in
Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and
resilience. Arista has shipped more than 20 million cloud networking ports worldwide
with CloudVision and EOS, an advanced network operating system. Committed to open
standards, Arista is a founding member of the 25/50G consortium. Arista Networks
products are available worldwide directly and through partners.
Going far beyond the standard call center or tiered support position, the Technical Solutions Engineer at Arista Networks is a top level engineer, equivalent to a Tier 3 or Escalation Engineer in most support organizations.
The TSE works in a non-silo environment, supporting all of Arista's products and the many network protocols and features covered by EOS.
He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment.Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.
Job Description
Responsibilities:
Respond to customer product inquiries via telephone or in written, internet-based email.
Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
Document customer communication and recurring technical issues to support product quality programs and product development.
Required Product Knowledge and Technical Skills:
Working knowledge of networking industry, products, and protocols
Minimum of 1-5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the following network protocols and technologies:
AAA/TACACS , ACL , ARP , BGP
(RFC
4271) , DHCP , 1G/10G
Ethernet
(IEEE
802.3ab & IEEE
802.3ae) , Flow
Control , ICMP , IGMP , IPv4 & IPv6 , LACP , LLDP , MPLS , NAT , Open
Flow , OSPF
(RFC
2328) , PIM , QOS , RIP , Sflow , SNMP , STP / RSTP / MST
(IEEE
802.1d) , VARP / VRRP , VLAN
(IEEE
802.1q) , VRF
Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
A strong comfort level with Linux is highly desired
Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus.
Qualifications
The ideal candidate possesses the ability to troubleshooting complex and dynamic customer environments while balancing the communications needs of each case.
Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development—both in diagnosing problems as well as communicating them in multiple technical contexts.
Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.Education:
Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.