- Minimum 4 years of experience
- Lead the Product Support team, ensuring smooth operations and high user satisfaction.
- Develop and implement support strategies to meet user needs and company goals.
- Analyze support metrics and feedback to identify areas for improvement.
- Coordinate with other departments to escalate and resolve complex issues.
- Mentor and train support team to maintain a high standard of service.
- Technical skills: Familiarity with SQL for data analysis and reporting purposes, understanding of APIs to facilitate integrations and troubleshooting.
- We at Pixis believe that nothing is impossible, when you fail fast you learn faster, zero hierarchy, put the team above everything else, get constructive feedback that helps you build better products, and disagree if you disbelieve.
- These values guide us in everything we do, and is reflected in our employees and the products we build together
-
Technical Support Engineers It
2 days ago
Telesat Technologies Bengaluru, IndiaTechnical Support Engineers / Technicians (PUC /ITI /Diploma) · Product Knowledge : CCTV System / Networking Passive and Active /EPABX Systems. · ROLES: · 1. Installation of CCTV Systems Various Brand and EPABX System and Providing Technical Support to clients · 2. Documentation ...
-
Engineer-l1 Support
1 week ago
ANZ Banking Group Bengaluru, Karnataka, India**Req ID**: 63303 · **Department**: Tech COO Domains Enterprise Service Management · **Division**: Technology · **Location**: Bengaluru · About the role · At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financi ...
-
Engineer-l1 Support
3 days ago
ANZ Banking Group Bengaluru, Karnataka, India**Req ID**: 67508 · **Department**: Tech COO Domains Enterprise Service Management · **Division**: Technology · **Location**: Bengaluru · About the role · At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financi ...
-
Support Engineer-10 +years of
3 weeks ago
Black & White Business Solutions Bengaluru, India**Job Information**: · Industry · **IT Services** · *** · Province · **Karnataka** · *** · City · **Bangalore North** · *** · Postal Code · **560001** · *** · Country · **India** · Job Title:L3/L4 Support Engineer · Years of EXP:10+Years · Location:Bangalore/Ahmadabad · NP:30Days ...
-
Desktop Support Engineer-l2
2 weeks ago
Futuresoft Solutions Pvt Limited Bengaluru, India**Title**: Desktop Support · **Level**: L2 · **Job summary**: To provide Second level & Escalation support on Desktop, OS and hardware adhering to SLA defined. · **Job tasks & responsibilities**: · Monitoring & assigning calls to L1 engineers. · Installation and configuration of ...
-
Desktop Support Engineer-l1
1 week ago
Fore Vision Technologies Seshadripuram, Bengaluru, Karnataka, India1. Installation, trouble shooting and configuration of Win 7/8/10 Operating System · 2. Support Outlook, Active Directory, basic networking, Hardware, OS, etc · 3. Will be independently working for trouble shooting issues using latest technologies · 4. Will be learning and follow ...
-
Application Support Engineer-l2
1 day ago
Symphony summit AI Bengaluru, IndiaJob description · - Providing technical support for software product to external Customers. · - Handling customer engagement, following up on customer issues and clarifications, carry out first line of troubleshooting steps, collaborating with L3, Cloud, Development/Testing teams ...
-
Itss-product Support Engineer-humjp00021871
2 weeks ago
NTT DATA Bengaluru, India**Description**: · Required Qualifications · Associate's or Bachelor's Degree in Computer Science, Information Technology or a related field · 2+ years of help desk support experience · Effective verbal and written communication skills · Effective problem-solving skills · Profici ...
-
Itss-product Support Engineer-humjp00021871
2 weeks ago
NTT Data Services Bengaluru, India: · Required Qualifications · Associate's or Bachelor's Degree in Computer Science, Information Technology or a related field · 2+ years of help desk support experience · Effective verbal and written communication skills · Effective problem-solving skills · Proficient in use of M ...
-
O9 Implementor and Bau Support Engineer-1
2 weeks ago
Sony India Software Centre Bengaluru, IndiaJOB DESCRIPTION TEMPLATE SAMPLE [About SISC] SISC is Sony India Software Centre supporting and developing IT solutions for varieties of Sony business across globe e.g. Sony Electronics, Sony Pictures, Sony Entertainment etc. The company located in Bangalore. [Job Title] O9 Functi ...
-
Det cloud ops azure Support Engineer gdsf02
1 week ago
EY Bengaluru, Karnataka, IndiaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
-
Support Engineer
2 days ago
Alpha Variance Solutions Bangalore Urban, IndiaJob Description: Support Engineer – Managed Services Team Member Dynamics 365 ERP and Azure · Location: Bangalore, India · Position Type: Full-Time · Experience Level: Mid-Level (3-5 years of relevant experience) · Overview · We are seeking a skilled and motivated Support Enginee ...
-
IT Support Engineer
3 weeks ago
CyRAACS™ Bengaluru, IndiaRoles and Responsibilities · § Installing and configuring user's computer systems. · § Responding to User's IT support requests. · § Meeting with User's to diagnose software, networking, or hardware issues. · § Providing technical support on-site or via remote-access systems. · ...
-
Support Engineer
5 days ago
Avlino bangalore, IndiaAbout the job · Are you looking to work with the same tech as Silicon Valley giants – but with a small company feel? Are you a creative problem solver who loves to explore, uncover issues, and find suitable solutions? · If so, we are looking for you to join our brilliant team ...
-
Support Engineer
5 days ago
Demyst Bengaluru, India Full timeOur Solution · Demyst is a data management company specializing in external data orchestration, helping leading global financial institutions support their business users with data access at scale within their centralized data platforms. In response to growing demand, we're seeki ...
-
Support Engineer
1 week ago
Allegis Group Bangalore, IndiaPosition Summary : · - Support Engineer is responsible for supporting users of IT applications, responding to their requests and resolving incidents. · - He/she plays a pivotal role between Business and all other IT roles on Run related topics. · - He/she follows Run process st ...
-
Support Engineer
5 days ago
Lilly bangalore, India Full timeWe're looking for people who are determined to make life better for people around the world. · This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of Consumers from around the world , and love variety, this ...
-
IT Support Engineer
5 days ago
CliniSys bangalore, India Full timeResponsibilities: · User Support: Provide high level technical support to our end-users via our internal helpdesk system, addressing hardware and software issues, troubleshooting problems, and resolving technical request in a timely and friendly manner in line with our business ...
-
Support Engineer
5 days ago
Brandmuscle Bengaluru, IndiaBrandmuscle is the largest provider of distributed marketing software and services in North America, offering a comprehensive local marketing automation platform backed by 24/7 on-demand support. Brandmuscle helps national and global brands capitalize on opportunities and local m ...
-
Support Engineer
5 days ago
Mixpanel bangalore, IndiaAbout Mixpanel · Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they ...
Senior Product Support Engineer - Bengaluru, India - Pixis
Description
About Pixis:
Pixis is a US-based codeless technology company that develops accessible AI to empower brands to scale their performance marketing efforts and augment their decision-making seamlessly. Since its inception, Pixis has been on a mission to develop powerful AI infrastructure that equips marketers across countries with robust plug-and-play AI products, 200+ proprietary, self-evolving AI models without having to write a single line of code. The company has raised a total funding of $209M across Series A, B, C and C1, and is backed by recognized investors including SoftBank Vision Fund, Touring Capital, Grupo Carso, General Atlantic, Celesta Capital and Chiratae Ventures.
Our customer base includes global brands such as DHL Express, Joe & The Juice, Claroshop, Allbirds, L'Oreal, HDFC Bank, Skoda, Swiggy, Clar and SmartAsset, to name a few Today Pixis' talented and diverse team of 300+ spread across over 14 geographies is focused on building incredibly transformative AI products to help customers get the most out of their marketing and demand generation efforts.
Get ready to embark on an AI venture at
Job Description:
is seeking an experienced Product support engineer to lead the development and management of our AI-powered products and solutions. The ideal candidate will have a deep understanding of AI technologies, strong product management skills, and a passion for driving innovation in the field of computer vision and machine learning.
Why Pixis?