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    Regional Service Manager - ahmedabad, India - Mettler Toledo

    Mettler Toledo
    Mettler Toledo ahmedabad, India

    6 days ago

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    Description
    Our Opening and Your Responsibilities
    • Service Sales: Forecasting, Planning, Execution & Collection for Service Products. Align & manage Telesales, Service Sales, Inside Sales & Contract Admin teams. Healthy sales pipeline through leads & opportunities mapping.
    • Delegation & Tracking of all Service Calls on Weekly / Monthly basis without any escalation. Ensuring top quality service to both internal and external customers
    • Improve Customer Experience by seeking feedback through regular site visits.
    • Team Management: Ensure training, upgrade skills & continually motivate for excellent performance.
    • Territory mapping to ensure better reach to customer & thereby achieve all Service KPI's
    • Ownership, Accountability & Responsibility to deliver on Key performance indicators for Business & Operations thereby build customer relationship.
    • Engage with team for their overall development so as to deliver on all expectations.
    • Close alignment with all internal stake holders
    What You Need to Succeed B.E in Electronics / Instrumentation with min. 15yrs+ Work experience in Team Management, Business Accumen, Customer Management & Service Delivery Language proficiency: English - Good Verbal and written communication skills are a must Knowledge of Excel & Data Analytics Service Experience on Analytical/Industrial Instruments would be a added advantage.
    Overall and Specific Experience: Experience on a Team Manager / Leadership Role Our Offer to You
    • One Team" that thrives on collaboration and innovation
    • Opportunities to work with Global teams
    • An open, fair and inclusive environment
    • Multitude of learning and growth opportunities
    • Medical insurance for you & your family, with access to Telemedicine application
    • A brand name that is identified worldwide with precision, quality, and innovation.
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